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SCCM client Not receiving updates RRS feed

  • Question

  • I'm trying to test out a new SCCM environment I created, SCCM 2012. Some software updates will be sent to the client computer, whereas other updates will not. This includes applications as well. 

    I am able to send Google Chrome to a client, as well as some MS Windows 7 software updates. However, when I try to send a whole package it doesn't receive on the user end. 

    When I look at LocationServices.log I receive the following errors:

    <![LOG[Could not load logging configuration for component ClientLocation. Using default values.]LOG]!><time="16:30:56.310+420" date="09-19-2016" component="LocationServices" context="" type="2" thread="3556" file="stdlogging.cpp:480">
    <![LOG[Current AD forest name is sftc.ccctest.org, domain name is sftc.ccctest.org]LOG]!><time="16:31:02.933+420" date="09-19-2016" component="LocationServices" context="" type="1" thread="5868" file="lsad.cpp:860">
    <![LOG[Domain joined client is in Intranet]LOG]!><time="16:31:02.934+420" date="09-19-2016" component="LocationServices" context="" type="1" thread="5868" file="lsad.cpp:1071">
    <![LOG[Could not load logging configuration for component ClientLocation. Using default values.]LOG]!><time="10:39:19.638+420" date="09-20-2016" component="LocationServices" context="" type="2" thread="2236" file="stdlogging.cpp:480">
    <![LOG[Could not load logging configuration for component ClientLocation. Using default values.]LOG]!><time="14:00:42.801+420" date="09-26-2016" component="LocationServices" context="" type="2" thread="2276" file="stdlogging.cpp:480">

    Anyone know where I should start looking to resolve this issue?


    • Edited by Xycon Monday, September 26, 2016 11:16 PM
    Monday, September 26, 2016 11:02 PM

Answers

All replies

  • A little more information:

    On the client side, WUAHandler.log yields this:

    <![LOG[Could not load logging configuration for component ClientLocation. Using default values.]LOG]!><time="16:30:56.310+420" date="09-19-2016" component="LocationServices" context="" type="2" thread="3556" file="stdlogging.cpp:480">
    <![LOG[Current AD forest name is sftc.ccctest.org, domain name is sftc.ccctest.org]LOG]!><time="16:31:02.933+420" date="09-19-2016" component="LocationServices" context="" type="1" thread="5868" file="lsad.cpp:860">
    <![LOG[Domain joined client is in Intranet]LOG]!><time="16:31:02.934+420" date="09-19-2016" component="LocationServices" context="" type="1" thread="5868" file="lsad.cpp:1071">
    <![LOG[Could not load logging configuration for component ClientLocation. Using default values.]LOG]!><time="10:39:19.638+420" date="09-20-2016" component="LocationServices" context="" type="2" thread="2236" file="stdlogging.cpp:480">
    <![LOG[Could not load logging configuration for component ClientLocation. Using default values.]LOG]!><time="14:00:42.801+420" date="09-26-2016" component="LocationServices" context="" type="2" thread="2276" file="stdlogging.cpp:480">

    (a snippet of) WindowsUpdate.log yields this:

    2016-09-26 15:11:13:558 920 154 Report REPORT EVENT: {FA3B8C19-FA4A-43A3-9404-521B382494D3} 2016-09-26 15:11:08:558-0700 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 Windows Defender Success Software Synchronization Windows Update Client successfully detected 0 updates.
    2016-09-26 15:11:13:559 920 154 Report CWERReporter finishing event handling. (00000000)
    2016-09-26 15:41:34:553 3516 c48 Misc ===========  Logging initialized (build: 7.6.7600.256, tz: -0700)  ===========
    2016-09-26 15:41:34:553 3516 c48 Misc  = Process: c:\program files\windows defender\MpCmdRun.exe
    2016-09-26 15:41:34:553 3516 c48 Misc  = Module: C:\Windows\system32\wuapi.dll
    2016-09-26 15:41:34:553 3516 c48 COMAPI -------------
    2016-09-26 15:41:34:553 3516 c48 COMAPI -- START --  COMAPI: Search [ClientId = Windows Defender]
    2016-09-26 15:41:34:553 3516 c48 COMAPI ---------
    2016-09-26 15:41:34:569 3516 c48 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = Windows Defender]
    2016-09-26 15:41:34:569 920 bd8 Agent *************
    2016-09-26 15:41:34:569 920 bd8 Agent ** START **  Agent: Finding updates [CallerId = Windows Defender]
    2016-09-26 15:41:34:569 920 bd8 Agent *********
    2016-09-26 15:41:34:569 920 bd8 Agent  * Online = Yes; Ignore download priority = No
    2016-09-26 15:41:34:569 920 bd8 Agent  * Criteria = "(IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains '8c3fcc84-7410-4a95-8b89-a166a0190486' and CategoryIDs contains 'e0789628-ce08-4437-be74-2495b842f43b')"
    2016-09-26 15:41:34:569 920 bd8 Agent  * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
    2016-09-26 15:41:34:569 920 bd8 Agent  * Search Scope = {Machine}
    2016-09-26 15:41:34:865 920 bd8 PT WARNING: Cached cookie has expired or new PID is available
    2016-09-26 15:41:34:865 920 bd8 PT Initializing simple targeting cookie, clientId = b6bdbaec-9934-48fd-a571-064288e303e6, target group = , DNS name = sccmdummy.sftc.ccctest.org
    2016-09-26 15:41:34:865 920 bd8 PT  Server URL = http://SCCM.sftc.ccctest.org:8530/SimpleAuthWebService/SimpleAuth.asmx
    2016-09-26 15:41:35:084 920 bd8 PT +++++++++++  PT: Starting category scan  +++++++++++
    2016-09-26 15:41:35:084 920 bd8 PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://SCCM.sftc.ccctest.org:8530/ClientWebService/client.asmx
    2016-09-26 15:41:35:099 920 bd8 PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2016-09-26 15:41:35:099 920 bd8 PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://SCCM.sftc.ccctest.org:8530/ClientWebService/client.asmx
    2016-09-26 15:41:35:115 920 bd8 PT WARNING: Cached cookie has expired or new PID is available
    2016-09-26 15:41:35:115 920 bd8 PT Initializing simple targeting cookie, clientId = b6bdbaec-9934-48fd-a571-064288e303e6, target group = , DNS name = sccmdummy.sftc.ccctest.org
    2016-09-26 15:41:35:115 920 bd8 PT  Server URL = http://SCCM.sftc.ccctest.org:8530/SimpleAuthWebService/SimpleAuth.asmx
    2016-09-26 15:41:35:193 920 bd8 Agent  * Found 0 updates and 3 categories in search; evaluated appl. rules of 3 out of 3 deployed entities
    2016-09-26 15:41:35:224 920 bd8 Agent *********
    2016-09-26 15:41:35:224 920 bd8 Agent **  END  **  Agent: Finding updates [CallerId = Windows Defender]
    2016-09-26 15:41:35:224 920 bd8 Agent *************
    2016-09-26 15:41:35:224 3516 eb8 COMAPI >>--  RESUMED  -- COMAPI: Search [ClientId = Windows Defender]
    2016-09-26 15:41:35:224 3516 eb8 COMAPI  - Updates found = 0
    2016-09-26 15:41:35:224 3516 eb8 COMAPI ---------
    2016-09-26 15:41:35:224 3516 eb8 COMAPI --  END  --  COMAPI: Search [ClientId = Windows Defender]
    2016-09-26 15:41:35:224 3516 eb8 COMAPI -------------
    2016-09-26 15:41:40:232 920 bd8 Report REPORT EVENT: {C0A38A1B-9B0B-4F85-96B1-F68C03A4861F} 2016-09-26 15:41:35:224-0700 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 Windows Defender Success Software Synchronization Windows Update Client successfully detected 0 updates.
    2016-09-26 15:41:40:232 920 bd8 Report CWERReporter finishing event handling. (00000000)
    2016-09-26 15:55:53:480 920 b8c AU AU received policy change subscription event

    Monday, September 26, 2016 11:12 PM
  • Hi Xycon,

    Thanks for posting in WSUS forum.

    According to your description, you are using SCCM/WSUS to update your clients. Since in SCCM, WSUS works as SUP, and configurations need to be done in SCCM console. WSUS forum is mainly regarding with WSUS works alone, for SCCM/WSUS, it's better to post in SCCM forum, so that you may get more professional help. Thanks for your understanding:

    https://social.technet.microsoft.com/Forums/en-US/home?forum=configmanagersecurity

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
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    Tuesday, September 27, 2016 5:25 AM
  • Hi Xycon,

    Could the above replies be of help? If yes, you may mark it as answer, if not, feel free to feed back.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, September 29, 2016 5:25 AM