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(Solved) How to fix Windows 10 Administrator account temporary profile

    Question

  • When I installed windows 10 and first use, I created user1 account in administrator group. Then, I login user1 account and go to Computer Management to active administrator account.  After that, I restart computer and login administrator account to install all software(windows update, office, adobe CC, Autodesk, etc.). When I finish all install process, I go to run sysprep (In OOBE Mode with Generalize). 

    When I run sysprep after, I create user1 account administrator group and also go to computer Management to active administrator account again, but when I reboot computer and login to Administrator account after, I saw the account profile C:\Users\Administrator is empty folder, and auto create a new Administrator.xxxxx or Administrator.V6 etc.

    Anyone can help?

    Many Thanks!


    • Edited by ESSON88 Wednesday, April 19, 2017 8:03 AM
    Thursday, March 30, 2017 2:14 AM

Answers

  • Hello,

    Finally, I found a reason. Is  the RealPlayer problem...I need to do something before to run sysprep.

    -          Delete RealTimes file
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\StartUp\RealTimes(Delete)

    -          Delete RealPlayer File

    Files C:\Users\administrator\AppData\Local\Real\RealPlayer\All Files(Delete)

    -          Stop RealTimes Desktop Srvices and RealPlayer Services

    Go to Services, Open RealTimes Desktop Srvices and RealPlayer Services, Startup Type: Manual

    And stop Services

    After, I run the sysprep and enable administrator account is normal now. Thanks your help.


    Thursday, April 06, 2017 11:39 AM

All replies

  • Hi, 

    I have tested on my computer and there is no such issue, My administrator account keep as what I have configured before sysprep. But it was just disabled as default. I would like to say that my computer has not join any domain. 

    I just customized the account in Normal mode not in the Audit mode. After run Sysprep /generalize /oobe, I get to reconfigure the original admin account before login. 

    Would you please provide the setupact.log under Windows\System32\Sysprep\Panther, please upload the log file onto OneDrive and share the link here for our research. 


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    Friday, March 31, 2017 10:51 AM
    Moderator
  • Hello, Thanks for your reply.

    I tried install Windows 10 and Driver only, and run sysprep, is not any problem. Then, enable administrator account, the profile path and folder is normal. But when I install software(office, visual studio, adobe cc, autodesk, etc.) and run sysprep again, enable administrator account after, the account will create temp profile folder.

    Sysprep Log:

    https://1drv.ms/u/s!AqZOGop8KeiCki0hyYNOIXNLD76r

    Many Thanks.

    Saturday, April 01, 2017 2:20 AM
  • Hi, 

    Did you use the build-in sysprep tool under C:\Windows\System32\Sysprep\sysprep.exe? 

    It seems that there's something wrong with your sysprep tool. Your sysprep provider is: [IE sysprep provider]

    By default, we get sysprep generalize starting: 

    2017-04-04 23:45:04, Info                  SYSPRP ========================================================
    2017-04-04 23:45:04, Info                  SYSPRP ===          Beginning of a new sysprep run          ===
    2017-04-04 23:45:04, Info                  SYSPRP ========================================================
    

    For administrator profile, sysprep tool did removed operation:

    2017-04-04 23:45:10, Info                         [shsetup] Deleting temp files for 'S-1-5-21-2****************0491-500'
    2017-04-04 23:45:10, Info                         [shsetup] Deleting contents of 'C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Recent'
    2017-04-04 23:45:10, Info                         [shsetup] Deleting contents of 'C:\Users\Administrator\AppData\Local\Temp'
    
     

    After all these completed, we get users folder restored back without administrator profile folder, I have showed all protected files and hidden files:

     


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, April 05, 2017 7:10 AM
    Moderator
  • Hello,

    Finally, I found a reason. Is  the RealPlayer problem...I need to do something before to run sysprep.

    -          Delete RealTimes file
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\StartUp\RealTimes(Delete)

    -          Delete RealPlayer File

    Files C:\Users\administrator\AppData\Local\Real\RealPlayer\All Files(Delete)

    -          Stop RealTimes Desktop Srvices and RealPlayer Services

    Go to Services, Open RealTimes Desktop Srvices and RealPlayer Services, Startup Type: Manual

    And stop Services

    After, I run the sysprep and enable administrator account is normal now. Thanks your help.


    Thursday, April 06, 2017 11:39 AM
  • Great, thanks for sharing this to me. 

    Please help to mark the post as answered, so that other communities will find the answer about the similar questions more efficiently. 


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, April 07, 2017 1:31 AM
    Moderator