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App-v Client and windows explorer issue RRS feed

  • Question

  • I have an issue where a user tries to open any file from any application and they click on the Look in: box and it takes 30+ seconds to drop down. Also, Windows Explorer is slow to open. This is on an XP Pro service pack 3 system.

    I noticed that when it finally opens there is a Q: drive in the list which does not show anywhere. Upon further investigation I  found that back in February it appears that an update tried to install App-v Client and failed, it happened at around 4:00 AM so I know no one was around at that time. I looked in Add/Remove programs and it is not listed. I found that it is in Program Files and it is in the registry.

    Need help in removing this from the system.

    Thanks.

    Monday, November 5, 2012 1:34 PM

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