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System Restart. EventID 6008, 1101, 15016 RRS feed

  • Question

  • Hi there,
    The case is this:
    It looks like everything's ok but it suddenly restarts.
    It happens in different situations, even when no programs are runing (usually associated with EventID 6008 and 1101), but it's more likely to happen when, for example, I'm watching a DVD at fullscreen. (EventID 15016, 6008 and 1101)

    In those cases, it freezes for about a sec showing the screen below (sorry about the flash :-D),  while continuously repeating a very small portion of audio until it finally restarts.

    http://s564.photobucket.com/albums/ss82/efilipponi/?action=view&current=DSCN4835.jpg

    Watching a DVD at fullscreen is the easiest way to get one of these restarts, but they also occur surfing the internet, and doing other almost non-CPU-demanding activities.

    I'm clueless and I'm not receiving any help in other forums, so I'd REALLY apreciate a hand here, guys, If this is not the right place to post about this, at least suggestion of where to or any other info.
    Thanks in advance,
    efilipponi

    Hardware info:
    Intel Core 2 Duo 4300 1.8Ghz
    Foxconn P4M900-8RS2H
    1 GB DDR2
    HD WD1600

    Windows Vista Home Edition





    Tuesday, March 3, 2009 10:59 PM

Answers

  • Hello,

     

    Before going any further, I wonder whether you installed some update packages or software on the computer recently. If so, you might try restoring the system back to the point before the issue occurred.

     

    System Restore

    1) Before we start, please close all open files and close all open programs.

    2) Click Start; click All Programs; click Accessories; click System Tools; and click System Restore. The System Restore user interface should appear.

    3) Click Next.

    4) From the restore points available, select an appropriate restore point before problem occurs and click Next.

    5) Click Next again. The restore process will run and your system will restart automatically.

     

    For more information, please refer to the article below:

    http://windowshelp.microsoft.com/Windows/en-US/Help/9f6d755a-74bb-4a7d-a625-d762dd8e79e51033.mspx

     

    If the problem persists, please continue with the instructions below to narrow down the issue.

     

    Run Windows Safe Mode 

    1) Detach all unnecessary peripheral devices from your computer, such as printers, scanners and removable storage devices.

    2) Restart the computer.

    3) Keep pressing the F8 key until the Windows Startup menu appears.

    4) Choose Safe Mode with Networking, and press Enter.

    5) Test the issue in Safe Mode to see if the issue still exists.

    Note: In Safe Mode, your system display and Desktop will look and perform differently than in Normal Mode. This is only temporary.

     

    If the issue does not occur in safe mode, let’s try a Clean Boot to test the issue.

     

    Start Windows in Clean Boot mode

    Note: You must be logged on as an administrator or a member of the Administrators group to complete this procedure.

    1) Click Start.

    2) Copy and paste "msconfig" (without the quotation marks) in the Start Search box, and click Enter.

    3) Switch to Services tab and then Check Hide All Microsoft Services.

    4) Click Disable All.

    5) Switch to the Startup tab and then Click Disable all.

    6) Click OK.

    7) Click Restart to restart the computer and test the issue.

     

    Good Luck!

     

     

     

    • Marked as answer by Andy Song Wednesday, March 18, 2009 8:00 AM
    Friday, March 6, 2009 10:39 AM