locked
Windows XP and Windows 7 difference reading USB devices RRS feed

  • Question

  • Hi,

    Can someone help me identify how 2 differenf platforms (XP and Win7) recognizes USB devices? We have a USB restriction policy in the company and unfortunately a broadband stick is working fine on a windows 7 environment but not on a Windows XP. When looking on the device manager of Windows 7, broadband device is recognize on the PORTS (COM & LPT) but not on XP.

    Is there anything we can do on the XP machines to make the device work?

    Thanks

    Thursday, January 3, 2013 4:02 AM

Answers

  • Visit the support website of the manufacturer of the "broadband stick" and look for Windows XP compatible drivers.  If drivers are available, download and install them.

    Carey Frisch

    Thursday, January 3, 2013 2:32 PM
    Moderator

All replies

  • Visit the support website of the manufacturer of the "broadband stick" and look for Windows XP compatible drivers.  If drivers are available, download and install them.

    Carey Frisch

    Thursday, January 3, 2013 2:32 PM
    Moderator
  • Thanks for the response Carey.

    Broadband stick software/driver is already installed on the XP machine and working before the policy. After we deploy the USB restriction policy, the device doesnt work anymore but in Windows 7 machine the software just works fine. The thing that I've noticed is their difference on their device managers where Windows 7 showing the device even USB is blocked while the XP shows nothing.


    Thanks, Romardy Barja IT Desktop Support

    Thursday, January 3, 2013 11:29 PM
  • Does anyone knows how to resolve above issues? Weird because WIndows 7 works perfectly on broadband devices unlike on Windows XP where device is not detected.

    Thanks, Romardy Barja IT Desktop Support

    Monday, January 7, 2013 2:11 AM