HTML5 Portal - Enum List Items not displayed in Order RRS feed

  • Question

  • Hi

    I'm currently in the process of configuring SCSM 2012 with the HTML5 Portal, Ive installed SCSM with UR8 & UR9 including the self service portal (KB3134286). After this I have created request offerings prompts that map to enum lists, however on the self-service portal the drop down list are not matching the order within the console.

    Here's an example of this issue:

    1. Impact List displayed in required order (Library -> Lists)

    2. New Incident form shows Impact in specified order

    3. New request offering with User prompt for impact

    4. Prompt mapped to enum list item

    5. Request offering displayed on portal in incorrect order

    If anyone can provide any advice regarding this it would be much appreciated.

    (Edit: Currently Awaiting verification to add images)

    • Edited by Ryan Ow Wednesday, July 13, 2016 1:25 PM no images
    Wednesday, July 13, 2016 1:21 PM