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Locked out of Administrative Account - Stuck using Guest Account - Help! RRS feed

  • Question

  • My friends 8 year old son decided it would be a good idea to get on my laptop and change the e-mail that is associated with the administrator account. The password to the account was also changed and as much as I hate to finally admit it - there is no possible way for the information to be retrieved now. It has been about 9 months now and I have been using the Guest Account, but this is getting old. How can I get back into the admin account without knowing the password, and while being on the guest account, which doesn't allow me to do much of anything because the password is needed to make any sort of change..?
    Wednesday, February 10, 2016 12:10 AM