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FAST ESP returns error page RRS feed

  • General discussion

  • hi

    We have a FAST ESP 5.3 installed on one of our servers that crawls our intranet site and internet public facing site on our acceptance environment.

    When we try to search for a product, it returns an error message as below

    Error

    We apologize, the page you are trying to access is currently unavailable. A notification has been sent to our technical team.
    Press the back button to return to the previous screen.

    Can anyone point me to the right direction in analyzing and resolving the issue.

    Thanks

    Ram


    Thanks Ram

    Monday, October 6, 2014 7:36 AM

All replies

  • Ram,
    The error is somehow generic with access issues. In order to determine if the problem is within ESP, you will need to review the logs (may be gather an infotool ouput). Also a good test would be trying to run some queries directly from the qrsrver(http://localhost:15100) on the server where qrserver runs.

    Monday, October 6, 2014 4:08 PM