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How do I fix EXCDO Error Exchange 2003? RRS feed

  • Question

  • I recieved the following error just twice, back to back in the event log in the last week..

    Event Type: Error
    Event Source: EXCDO
    Event Category: General
    Event ID: 8217
    Date:  12/31/2011
    Time:  1:45:08 PM
    User:  N/A
    Computer: Mailserver
    Description:
    The processing of the recurring appointment with the subject "XXXXX" in mailbox: XXXX failed with error code 0x80004005.  This appointment will not be visible in the web client or other non-MAPI client.

    For more information, click http://www.microsoft.com/contentredirect.asp.

    Last time I was seeing these errors it was happing daily which is why I updated the excdo.dll file and the problem went away..so seeing the two new errors concerns me.

    Any suggestions?

    System Specs: Exchange Server 2003 SP2. Workstations are Outlook 2007

    Monday, January 2, 2012 9:43 PM

Answers

  • You could find the appointment and delete and recreate it.
    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    • Marked as answer by Rowen-Xu Saturday, February 4, 2012 6:04 AM
    Tuesday, January 3, 2012 1:48 AM

All replies

  • You could find the appointment and delete and recreate it.
    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    • Marked as answer by Rowen-Xu Saturday, February 4, 2012 6:04 AM
    Tuesday, January 3, 2012 1:48 AM
  • Hi Phill,

    Please refer to this KB:

    http://support.microsoft.com/kb/969254

    Hope it helps.


    Rowen

    TechNet Community Support

    Tuesday, January 3, 2012 3:15 AM
  • Thanks for your reply. I did see the article that you listed however our small organization only has a single exchange 2003 server. There is no exchange 2007. The excdo.dll file was already updated awhile back to version 6.5.7654.12.

     

    A bit concerned here..when I looked at the regedit I did not see this key

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EXCDO\Parameters
    I see Microsoft but no EXCDO
    Am I correct that key only needs to exist if I want to "poof"?
    What am I do now? Any suggestions? Is it possible just those two appointments are bad?

    • Edited by Phill--- Tuesday, January 3, 2012 4:00 AM
    Tuesday, January 3, 2012 3:35 AM
  • Hi Phill,

    It is possible, you can delete those bad items firstly as Ed suggested.

    Thanks.


    Rowen

    TechNet Community Support

    Tuesday, January 3, 2012 4:28 AM
  • Hi,

    Any update?


    Rowen

    TechNet Community Support

    Friday, January 13, 2012 7:10 AM
  • I had worked with MS back in 2009/2010 on this very issue, sent them logs and never could get a fix. It's been happening ever since and no one has had any issues with appts/reminders/etc.

    http://forums.msexchange.org/m_1800511408/mpage_1/key_/tm.htm#1800515063

    Wednesday, February 22, 2012 6:54 PM