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Strange performance issues on my Dell 1557 laptop RRS feed

  • Question

  • Hello,

     

    There seems to be a performance hit on systems with my chipset (PM55), that have 4 or more gb's of RAM. Also, I have noticed, my laptop will make a buzzing sound when I try to play two applications of audio. For example, if I try to play two .wma files, the computer will lock up. Also, I am receiving USB timeout errors on Itunes (at the current moment Itunes is not installed anymore). I have reinstalled Windows 7 Enterprise 7600, and I still seem to be getting the issue. 

     

    I found a fix awhile back, some .exe I downloaded, that fixed the issue, but I cannot seem to find it again, and this is really annoying me greatly. 

     

     

     

    The NFO will provide proper computer identification. All in all, I have reviewed the event logs in great detail, and I cannot seem to ascertain to exact cause of this. However, I do know that it is solely a MSFT issue. As I can run Backtrack and Debian 5 without these issues.

     

     

     

    Any help would be much appreciated.

     

     

     

    Thank you.

     

     

     

    I have provided an NFO:

     

    http://cid-8e020f20fe4c1b57.office.live.com/self.aspx/.Documents/sys32.nfo

     

    I have also added an events log:

     

    http://cid-8e020f20fe4c1b57.office.live.com/self.aspx/.Documents/events.evtx

     

    Monday, July 26, 2010 6:28 AM

Answers

All replies

  • Hi,

     

    I would like to confirm that if other USB devices work normally?

     

    I would like to suggest you update the BIOS and the motherboard chipset drivers including the audio card driver for Windows 7 from the Dell Website to test the issue.

     

    Note: The third-party products discussed here are manufactured by companies that are independent of Microsoft. We make no warranty, implied or otherwise, regarding these products' performance or reliability. 

     

    What’s the result?

     

    For more information, please refer to the following link:

    http://windows.microsoft.com/en-US/windows7/help/top-solutions

     

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    If it does not work, I also would like to suggest you disable all the advanced audio features and test the issue in Clean Boot.
    Tuesday, July 27, 2010 7:06 AM
  • Hello Arthur_Li,

     

    All USB devices work. There is just an issue with USB Bus, itunes, and x64. And of course, I update the drivers, that's the often the most common cause for issues such as these as you are well aware. :)

    This is a software issue. As I stated before, I don't have these problems in Debian or Backtrack. I may end up going back to main OS Debian. Its a little annoying when you can feel a delay in every day multitasking, especially when you drop a quadcore in a laptop, that isn't even an entire year old. Heh.

     

     

    Thanks for the advice, I should have mentioned this in the original posting.

    Wednesday, July 28, 2010 7:42 AM
  • run the intel updater here: http://www.intel.com/support/detect.htm?iid=gg_support-EN_01+home_detect

    It will want to install a Husdawg plug-in it's ok.

    See if that finds anything. I have found Dell to be slow with driver fixes.

    Also, I add the Intel Rapid Storage Technology drivers during OS installation. I use their ahci\raid whether I set-up raid ready or a raid. I choose ahci typically in the BIOS and add the iahci.inf from the F6 package. The AMD64 folder has the 64-bit files.

    http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Chipsets&ProductLine=Laptop+Chipsets&ProductProduct=Mobile+Intel%c2%ae+5+Series+Chipset&ProdId=3172&LineId=1088&FamilyId=40

    Wednesday, July 28, 2010 12:30 PM