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Taskbar crashes. RRS feed

  • Question

  • After the latest updates, I have had problems with the taskbar crashing. This is what the details are: Problem signature: Problem Event Name: AppHangB1 Application Name: explorer.exe Application Version: 6.1.7600.16768 Application Timestamp: 4d688122 Hang Signature: b81a Hang Type: 0 OS Version: 6.1.7600.2.0.0.256.48 Locale ID: 1033 Additional Hang Signature 1: b81a2a3f2d8fa860a41b68a57c3e8f0f Additional Hang Signature 2: f36b Additional Hang Signature 3: f36b927bd4e6d275218c97c13bdc5e98 Additional Hang Signature 4: b81a Additional Hang Signature 5: b81a2a3f2d8fa860a41b68a57c3e8f0f Additional Hang Signature 6: f36b Additional Hang Signature 7: f36b927bd4e6d275218c97c13bdc5e98 What could cause this and how do I fix it?
    Monday, May 23, 2011 9:31 PM

All replies

  • Hi,

    According the issue, I recommend that you may preform a Clean Boot then check the issue again.

    http://support.microsoft.com/kb/929135

    Since this is not a taskbar crashing, it is a explorer.exe crashing. And it usually casued by some third-party software.

    Here is a similar case:

    http://social.microsoft.com/Forums/en-US/syncgeneral/thread/718c4599-593c-458f-be09-6d5a1acb310d

     

    Hope that helps

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Wednesday, May 25, 2011 2:37 PM
  • Description: A problem caused this program to stop interacting with Windows. Problem signature: Problem Event Name: AppHangB1 Application Name: explorer.exe Application Version: 6.1.7600.16768 Application Timestamp: 4d688122 Hang Signature: 4f2d Hang Type: 0 OS Version: 6.1.7600.2.0.0.256.48 Locale ID: 1033 Additional Hang Signature 1: 4f2d7fd96119e674630e1fc65e4dea6f Additional Hang Signature 2: 89ff Additional Hang Signature 3: 89ffdd897f83e53ac68b37c84ee18ef2 Additional Hang Signature 4: 4f2d Additional Hang Signature 5: 4f2d7fd96119e674630e1fc65e4dea6f Additional Hang Signature 6: 89ff Additional Hang Signature 7: 89ffdd897f83e53ac68b37c84ee18ef2
    Sunday, June 5, 2011 2:55 PM
  • Description: A problem caused this program to stop interacting with Windows. Problem signature: Problem Event Name: AppHangB1 Application Name: explorer.exe Application Version: 6.1.7600.16768 Application Timestamp: 4d688122 Hang Signature: 335c Hang Type: 0 OS Version: 6.1.7600.2.0.0.256.48 Locale ID: 1033 Additional Hang Signature 1: 335c5825555294adc579823e3827a7b9 Additional Hang Signature 2: d139 Additional Hang Signature 3: d139696d19427d4ec176509ec206148b Additional Hang Signature 4: 335c Additional Hang Signature 5: 335c5825555294adc579823e3827a7b9 Additional Hang Signature 6: d139 Additional Hang Signature 7: d139696d19427d4ec176509ec206148b
    Sunday, June 5, 2011 2:56 PM
  • Hi Ichigo,

     

    Thanks for responding!

     

    I just wonder whether you have tried my suggestion?

     

    If the problem persists, I want to collect the dump file for this crashing, please take the following steps:

     

     

    1.       Create a Registry Key to collect local dump for Explorer.exe:

     

    1. Click Start button, type regedit in Search Bar.

    2.Move to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps

    3.Right click LoaclDumps, chose New, chose Key.

    4.Rename the new a Key as Explorer.exe.

    5.Right click Explorer.exe, chose New, chose Expandable string Value.

    6.Rename the key as DumpFolder, set the value as “C:\LocalDumps”.

     

     

    Please refer this article:

     

    http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx

     

    2.       Backup you Registry.

     

    1.       Click Start button, type “regedit” in search bar. (without quotes)

    2.       Right click Computer icon in registry. Chose Export.

    3.       Export registry on desktop.

     

    3.       Double click the reg file to import it.

     

    When the Windows Explorer crashes, Windows Error Reporting Service creates a dmp file under C:\Localdumps. Please upload the file to your public SkyDrive folder and post the link here.

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Wednesday, June 8, 2011 9:10 AM