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Empty bar on a windows 7 taskbar RRS feed

  • Question

  • I have an issue with a taskbar on Windows 7 Ultimate 32bit. After closing a window - in unclear conditions - empty bar stays on a taskbar. It cannot be closed or opened. It disappears after some time.

    Problem can be 'fixed' by restarting explorer.exe process but, this is not a good solution.

    There are no errors in event logs.

    I have tried restoring a system from an image or installing system from scratch, but the issue reoccurs.

    Can you please help me investigating this issue?

    Many thanks in advance for your help.

    Saturday, June 9, 2018 11:32 PM

All replies

  • Try to delete user profile and rebuild for test.

    If issue still appears, execute a repair upgrade by clean iso.

    Download Windows 7 Disc Images (ISO Files)

    https://www.microsoft.com/en-us/software-download/windows7

    Regards


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    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, June 11, 2018 1:53 AM
  • I have already tried creating a new profile or reinstalling system from installation dvd but results are the same. Issue reoccurs. I was looking for some information if this could be hardware related problem, but have not found anything on google.

    Issue appears in most cases when a window is closed, not always but lets say after a few minutes of work. There are no errors or warnings in event log related to the issue. It looks like bars on a task bar hang for a minute or two and then repairs itself or can be repaired earlier by explorer.exe process restart. Laptop is Dell D630 2GB RAM, so quite old, but I cannot identify any performance issues when problem arises.

    Issue arises on fresh updated system installation with antivirus software installed.

    Many thanks for any hint on this...

    Regards

    Monday, June 11, 2018 7:59 AM
  • Well, your analysis is reasonable, perhaps it is a hardware related issue, old display device is no longer meet the demand for updated system, since the issue still exists after reinstall system, we can’t come up with other ideas on system side.

    I know Dell D630, I ever seen and used it in 2008, at my father’s company, emmm…… ten years ago, you can consider changing a new computer, Dell will not support on this product.

    Regards


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, June 12, 2018 1:20 AM
  • Well, I have tried installing Win7Ultimate 64bit, but the problem reoccurs. It has no matter whether Norton antivirus is installed or not. I run diagnostic tool from Dell CW1322A1.exe, but it did not detect any hardware issues. I run quick test for the entire laptop and detailed test for video adapter. 

    Now, the only thing I can come up with is trying installing Windows 10 - to test it. I am sure the problem did not show up on XP, but going back is not an option. 

    Any other ideas how to troubleshoot the issue?

    Tuesday, June 19, 2018 9:18 PM
  • By the way, I do not experience this kind of issues on other laptop e5430 i5 8GB RAM Windows 7 Ultimate 64bit. It works quite well.
    Tuesday, June 19, 2018 9:21 PM