Hello,
Thanks for your posting! But I have to say that your post in the wrong forum, as your issue is not related to System Center Operations Manager.
Please try to repair the probelm by locating ‘fixmapi.exe’ in the C:\winnt\system32 or C:\windows\system32. double-click Fixmapi.exe to repair.
I suggest you refer to the similar thread as below:
https://social.technet.microsoft.com/Forums/lync/en-US/c390d620-07cb-45b5-97c0-90a6055ba693/unable-to-send-word-document-as-attachment-to-an-email?forum=officesetupdeployprevious
In addition, you may post in the corresponding Operating System forum for support, such as Windows 8 or Windows 10 forum.
Regards,
Yan Li
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