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Excel can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing

    Question

  • Dear All,

    After Installing MS Office 2016 std. when we start ecxel or Word or outlook i will get The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing.

    regards 

    Kiran


    Kiran

    Thursday, February 18, 2016 6:57 AM

Answers

All replies

  • Hi Kiran,

    The problem is that the KB2999226 (Universal CRT) which is part of the Visual C++ Redistributable for Visual Studio 2015 failed to install.

    First I suggest you install all updates for Windows.

    Then you can download the Visual C++ Redistributable:

    For Windows 64-bit
    Visual C++ Redistributable for Visual Studio 2015 (64-bit)
    For Windows 32-bit
    Visual C++ Redistributable for Visual Studio 2015 (32-bit) 

    Run the vcredist_x64.exe (64-bit) or vcredist_x86.exe (32-bit) and select Uninstall Run the .exe again and select Install

    Now please check if it works for you.


    Regards,

    Emi Zhang
    TechNet Community Support


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Friday, February 19, 2016 6:16 AM
    Moderator
  • Hi, i have the same problem as above. i have tried what you have suggested but it still isn't working. Any ideas? Thanks.
    Sunday, December 4, 2016 8:45 AM
  • I've the same problem, this time with LOOT.  Tried the above exactly as is worded, still same issue.  This is the first time I've encountered it on my x64 Win 7 Ultimate drive (I build customs for a living and have a quad boot system, it's run seamlessly for a year now until this.(?))
    • Edited by kwc813 Wednesday, January 4, 2017 12:53 AM
    Wednesday, January 4, 2017 12:53 AM
  • This because Windows update is not instaled. you can try too update the windows or you can manual resolve this by download this  Update for Universal C Runtime in Windows from this link: https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

    Monday, March 6, 2017 11:35 AM
  • or here i find also, helpful informations for this problem. This is for 
     Skype can’t start because api-ms-win-crt-runtime-l1-1-0.dll is missing

    http://fanyit.com/problems-solutions-it/skype-cant-start-because-api-ms-win-crt-runtime-l1-1-0-dll-is-missing/

    But have good explained how to Download and  install C runtime updater

    • Edited by Pchelp1 Monday, March 6, 2017 12:24 PM Wrong word
    Monday, March 6, 2017 12:24 PM