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SBS 2011 Server WSUS updater broken

Question
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Have a customer where the SBS2011 WSUS Updater is not functional. Logs had been showing success, but apparent when Dell Server Support folks went looking for something that came as an update, it wasn't there. Did update manually and hundreds of them came in.
They sent us a bulletin to in-install WSUS and re-install it. Got it taken out, but it will not re-install. After 5 hours, their level 3 engineer threw his hand up and declared it "broken".
I see lots in Tech-Net about the issue but not many fixes...
Any suggestions welcome!
Monday, January 8, 2018 11:38 PM
All replies
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You've asked in tech preview forum. I'd probably ask subject matter experts for help over here.
https://social.technet.microsoft.com/Forums/en-us/home?forum=smallbusinessserver2011essentials
https://social.technet.microsoft.com/Forums/en-US/home?forum=winserverwsus
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.Monday, January 8, 2018 11:42 PM -
Hi,
According to your description, my understanding is that update did not automatically shown, and after manually update installing, many update shows.
>They sent us a bulletin to in-install WSUS and re-install it. Got it taken out, but it will not re-install.
So, current now, WSUS is failed to be re-installed.
Please reference section “To manually recover Windows Server Update Services” in below link and confirm that if you can successfully recover WSUS:
https://technet.microsoft.com/en-us/library/gg680316(v=ws.11).aspx
Best Regards,
Eve WangPlease remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.- Proposed as answer by Eve WangMicrosoft contingent staff Monday, January 15, 2018 1:53 AM
Tuesday, January 9, 2018 7:53 AM -
Hi,
How things are going there on this issue?
Please let me know if you would like further assistance.
Best Regards,
Eve WangPlease remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.Thursday, January 11, 2018 8:18 AM -
Hi,
Is there any update?
Please click “Mark as answer” if the reply is helpful. It would make this reply to the top and easier to be found for other people who has the similar problem.
Best Regards,
Eve WangPlease remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.Monday, January 15, 2018 1:53 AM