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Windows Update issue with IE10 on Windows 7 64-bit RRS feed

  • Question

  • For a few months my Windows Update has had issues 'failing to configure', and today I've finally got around to looking at it. By installing all updates in small batches, I've got all updates installed except one that keeps causing an issue and failing to install - 'Internet Explorer 10 for Windows 7 for x64-based Systems'.

    This update surprises me, as I already have IE10 installed (but it was installed via the website months ago). It appears Windows Update can't detect that it's already installed until it tries to actually install it - at which point the update fails, and my computer has to rethink it's whole existence for a bit.

    I can't find how to uninstall IE10 anywhere - the only help suggests uninstalling the update in Windows Update, but as this hasn't happened yet, I can't do it. Please can someone help me as I'm sure there must be an easy fix

    Tuesday, May 28, 2013 1:41 PM

Answers

  • Matt,

    IF indeed you do have 1E10 installed it should be able to be uninstalled this way...

    To uninstall IE10
    Start button
    Type Programs and Features in the search box.
    Click on View Installed Updates {Left side.}
    Uninstall a Program
    Scroll down to the Microsoft Windows section.
    Select Internet Explorer 10
    Click Uninstall.

    Note this can take some time so dont stop or cancel it.
    Reboot to complete the removal and restore IE9.

    http://www.sevenforums.com/tutorials/282216-internet-explorer-10-install-uninstall-windows-7-a.html

    BTW

    IE10 most likely will be offered in Windows Update again.
    If Windows Update is set to Automatic it will be re-installed .

    Would be prudent to have Windows Update set to Manual thus giving you the option to install or not.

    Start
    Type Windows Update in the Search box
    Click Change Settings {Left side} 
    Under Important Updates click the arrow and change it to " Check for Updates but let me choose whether to download & install them "
    Click OK on completion.

      http://www.sevenforums.com/tutorials/24376-windows-update-hide-restore-hidden-updates.html


    Advice offered in good faith. It is your decision to implement same. Dyami & Wanikiya, Team ZigZag.

    Tuesday, May 28, 2013 11:15 PM
  • Hi,


    In addition, to JMH3143, you can also refer to the following KB:


    Troubleshooting a failed installation of Internet Explorer 10

    http://support.microsoft.com/kb/2820688


    Regards,


    Vincent Wang
    TechNet Community Support

    Wednesday, May 29, 2013 6:35 AM

All replies

  • Matt,

    IF indeed you do have 1E10 installed it should be able to be uninstalled this way...

    To uninstall IE10
    Start button
    Type Programs and Features in the search box.
    Click on View Installed Updates {Left side.}
    Uninstall a Program
    Scroll down to the Microsoft Windows section.
    Select Internet Explorer 10
    Click Uninstall.

    Note this can take some time so dont stop or cancel it.
    Reboot to complete the removal and restore IE9.

    http://www.sevenforums.com/tutorials/282216-internet-explorer-10-install-uninstall-windows-7-a.html

    BTW

    IE10 most likely will be offered in Windows Update again.
    If Windows Update is set to Automatic it will be re-installed .

    Would be prudent to have Windows Update set to Manual thus giving you the option to install or not.

    Start
    Type Windows Update in the Search box
    Click Change Settings {Left side} 
    Under Important Updates click the arrow and change it to " Check for Updates but let me choose whether to download & install them "
    Click OK on completion.

      http://www.sevenforums.com/tutorials/24376-windows-update-hide-restore-hidden-updates.html


    Advice offered in good faith. It is your decision to implement same. Dyami & Wanikiya, Team ZigZag.

    Tuesday, May 28, 2013 11:15 PM
  • Hi,


    In addition, to JMH3143, you can also refer to the following KB:


    Troubleshooting a failed installation of Internet Explorer 10

    http://support.microsoft.com/kb/2820688


    Regards,


    Vincent Wang
    TechNet Community Support

    Wednesday, May 29, 2013 6:35 AM