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upgradation of windows 7 RRS feed

  • Question

  • I bought a dell 15R a month ago, preinstalled with windows(OEM) 7 home basic 64-bit. I tried to upgrade it to windows 7 home premium by windows anytime upgrade but I got a message that my OS cannot be upgraded to windows 7 home premium 64-bit. I have provided with DVD labeled operating system already installed on your computer. It also says, " Reinstallation DVD windows 7 home premium SP1" 64-bit. Why my system displays windows 7 basic home 64-bit while DVD supplied with same system says windows 7 home premium. I tried to upgrade from this DVD to home premium but I was not able just to upgrade but to install home premium after removing preinstalled home basic with the loss of all my data,programs and drivers as well. I will appreciate any solution for upgradation without loosing my old data.
    Thursday, January 24, 2013 9:15 PM

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