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  • Question

  • I can't open any Microsoft programs from either my desktop icons or from the start menu button

    Tuesday, July 31, 2012 5:37 PM

Answers

  • Hi,

    Did this issue occur before?

    Please logon with safe mode to see if the same issue occurs.

    And you can try to create another user account and login for test.

    Regards,

    Leo   Huang


    Leo Huang

    TechNet Community Support

    • Marked as answer by Nicholas Li Monday, August 6, 2012 9:57 AM
    Wednesday, August 1, 2012 6:41 AM

All replies

    • Which microsoft programs are you unable to run?
    • what happens when you try to double-click on a desktop icon?
    • Are there any non-Microsoft programs that you can run?

    Al Dunbar

    Tuesday, July 31, 2012 6:38 PM
  • Hi,

    Did this issue occur before?

    Please logon with safe mode to see if the same issue occurs.

    And you can try to create another user account and login for test.

    Regards,

    Leo   Huang


    Leo Huang

    TechNet Community Support

    • Marked as answer by Nicholas Li Monday, August 6, 2012 9:57 AM
    Wednesday, August 1, 2012 6:41 AM