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I can't sign in to Office Online RRS feed

  • Question

  • Hi,

    I have an account on Microsoft office 365 E1 Plan and I have enabled multi-factor authentication for my account which is the global administrator.

    Now when i'm trying to log in to the portal again it ask me for further verify my account with the below message

    ( "Your admin has required that you set up this account for additional security verification.
    Set it up now" )

    After I click on "Set it up now" i'm getting the below error:

    There was a problem processing your request
    You don’t have permission to access this page or perform this action.
    support information
    CORRELATION ID:
    EUS#47a02d7c-0e49-4332-ac7b-ad130e560b56
    ERROR CODE:
    0

    Now I can't log in to Portal.MicrosoftOnline.com and also can't log in to my Azure account to open a case with Microsoft.

    Please help!

    Tuesday, January 14, 2014 5:15 PM

Answers

  • We had a temporary issue with the MFA enrollment process on Tuesday. The issue was resolved Tuesday afternoon and should be fine now. Please try signing in again.
    Thursday, January 16, 2014 6:15 PM