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Sharepoint mht file with bookmark from Office application Gives "This page can’t be displayed" RRS feed

  • Question

  • I am getting the error message "This page can’t be displayed" when attempting to use a hyperlink from with Word or Excel (haven't tried other Office apps). The link is to a mht file stored on SharePoint which contains bookmarks.

    I used the Insert hyperlink dialog, selected browsed pages, selected the mht's url, clicked bookmark button and selected the bookmark.

    The hyperlink created is:

    http://ent243.sharepoint.xxx.com/teams/newbusfinance/xyz/Guidelines/xyz_guidelines.mht#NonHPEPresence

    But clicking on the hyperlink displays error page: This page can’t be displayed

    and the URL changes to:

    mhtml:http://ent243.sharepoint.xxx.com/teams/newbusfinance/xyz/Guidelines/xyz_guidelines.mht - NonHPEPresence

    Notice the addition of "mhtml:" at the start and the changing of the # to " - " prior to the bookmark.

    Internet Explorer is version 11 and Office is 2013.

    Thank you in advance for your assistance.

    Thursday, October 15, 2015 7:35 PM

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