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The search request was unable to execute on Fast server RRS feed

  • Question

  • Hi All,

    I am getting below error while trying to search any text.

    The search request was unable to execute on Fast server

    This error is intermittent.If i refresh the page then results are coming fine. Not sure whats going wrong. 

    Please help.

    Regards

    subrat

    Wednesday, November 19, 2014 7:28 PM

All replies

  • Subrat,
    Can you check if you have any communication/network related problems ?
    Also, when you get the error, can you log onto the FAST server and verify if the query  processing components are up and running specifically: samworker, qrproxy, and qrserver.

    You can run the command: nctrl status.

    Monday, November 24, 2014 3:11 PM
  • Hi Subrat,

    Does this problem happen on the first query that is submitted after some period of idleness, and then subsequent refreshes always return search results?  Or, is this a case where one can submit a query after several successful searches, and then encounter this error?  Do the qrproxy logs show any errors?

    Thanks!

    Rob Vazzana | Sr Support Escalation Engineer | US Customer Service & Support

    Customer Service   & Support                            Microsoft| Services

    Monday, February 2, 2015 10:09 PM