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Windows 7 doesn't shut off or restart completely RRS feed

  • Question

  • 7 is hanging on shut down and restart. It gets to a black screen, and the computer's fans are still running. I have to hold in the power button for several seconds for it to actually turn off (same on shut down or restart). It works fine in XP, so I know it is not in the bios but in the OS. Any suggestions?

    Tuesday, May 26, 2009 5:32 PM