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Having Trouble with Updating Microsoft 10.

    Question

  • Hello.  I'm trying to update Windows 10. Last night I I updated the software. I started it around 9:00pm and it's was almost 6am  EST. I had to restore to the previous software. How long does this takes for an upgrade. It been going over six hours. I have 1511 trying to upgrade to 1607. Thank you.
    Sunday, March 5, 2017 11:32 PM

All replies

  • Hi Sassy,

    Look to see if you have a temporary folder in the root of your Windows directory:

    $WINDOWS.~BT\NewOS

    If you don't have one, look for C:\Windows\Panther\NewOs\Panther

    Within these folders you can review the setupact.log and setuperr.log to lookup and troubleshoot the error codes you find.

    Best,

    Daniel


    Daniel Scoland CompTIA Security+ IT Professional

    Monday, March 6, 2017 12:15 AM
  • Hi,

    In my opinion, the simplest way to upgrade to 1607 version is using iso image file.

    You could download it via media creation tool, please refer to this link below for detailed guide.

    https://www.microsoft.com/en-au/software-download/windows10

    Regards


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    Tuesday, March 7, 2017 8:54 AM
    Moderator