Having Trouble with Updating Microsoft 10.


  • Hello.  I'm trying to update Windows 10. Last night I I updated the software. I started it around 9:00pm and it's was almost 6am  EST. I had to restore to the previous software. How long does this takes for an upgrade. It been going over six hours. I have 1511 trying to upgrade to 1607. Thank you.
    Sunday, March 5, 2017 11:32 PM

All replies

  • Hi Sassy,

    Look to see if you have a temporary folder in the root of your Windows directory:


    If you don't have one, look for C:\Windows\Panther\NewOs\Panther

    Within these folders you can review the setupact.log and setuperr.log to lookup and troubleshoot the error codes you find.



    Daniel Scoland CompTIA Security+ IT Professional

    Monday, March 6, 2017 12:15 AM
  • Hi,

    In my opinion, the simplest way to upgrade to 1607 version is using iso image file.

    You could download it via media creation tool, please refer to this link below for detailed guide.


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    Tuesday, March 7, 2017 8:54 AM