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LYNC PC-to-PC Calls Getting Voice disturbances RRS feed

  • Question

  • Lync Server - 2010

    Lync users are getting Voice disturbances when PC-to-PC lync Calls.

    How PC to PC LYNC 2010 and 2013 will work ?

    Wednesday, November 11, 2015 7:30 AM

Answers

  • As long as there's no firewalls in between, the audio media will flow directly between the clients, never touching the server.  This sounds like a networking issue.  I would ensure QoS is set up properly to the clients and between clients if it's critical, I'd also look to ensure there's no endpoint protection software inspecting or interfering with the traffic.

    http://www.shudnow.net/2013/02/16/enabling-qos-for-lync-server-2013-and-various-clients-part-1/

    https://technet.microsoft.com/en-us/library/gg405414%28v=ocs.14%29.aspx?f=255&MSPPError=-2147217396


    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer". SWC Unified Communications This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

    • Proposed as answer by Eason Huang Thursday, November 12, 2015 5:12 AM
    • Marked as answer by Eason Huang Thursday, December 3, 2015 9:15 AM
    Wednesday, November 11, 2015 3:18 PM

All replies

  • Have you checked in Lync report viewer what error might be caused by?Does this happen to every user or just few?

    This issue is more likely to be client issue than server issue, but you need to confirm that by looking at report viewer.

    Or else analyse log from the client using Snooper.


    Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you. Thank you! Off2work

    Wednesday, November 11, 2015 8:28 AM
  • As long as there's no firewalls in between, the audio media will flow directly between the clients, never touching the server.  This sounds like a networking issue.  I would ensure QoS is set up properly to the clients and between clients if it's critical, I'd also look to ensure there's no endpoint protection software inspecting or interfering with the traffic.

    http://www.shudnow.net/2013/02/16/enabling-qos-for-lync-server-2013-and-various-clients-part-1/

    https://technet.microsoft.com/en-us/library/gg405414%28v=ocs.14%29.aspx?f=255&MSPPError=-2147217396


    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer". SWC Unified Communications This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

    • Proposed as answer by Eason Huang Thursday, November 12, 2015 5:12 AM
    • Marked as answer by Eason Huang Thursday, December 3, 2015 9:15 AM
    Wednesday, November 11, 2015 3:18 PM