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Stubborn updates fail... RRS feed

  • Question

  • Hi,

    We have a Win 2012 server running as RDS server.  The folllowing four updates fail each time we retry.  Does these ones ring a bell with someone here?

    Security Update for Microsoft .NET Framework 4.5 on Windows 8 and Windows Server 2012 for x64-based Systems (KB2901119)
    Update for Windows Server 2012 (KB2928678)
    Update for Windows Server 2012 (KB2919393)
    Update for Windows Server 2012 (KB2903938)

    All other updates run through without problems.  We have had this problem for some weeks now.  Curiously we have an exact equally configured peer RDS server which updates as a charm - from the same WSUS server.  How can we kick this one in the butt so it accepts these updates and starts updating automatically again?

    Where do we start?

    best regards Tor

    Friday, May 9, 2014 11:28 AM

Answers

  • Hello,

    Sorry for the delay.

    0x8007371b ERROR_SXS_TRANSACTION_CLOSURE_INCOMPLETE

    One or more required members of the transaction are not

    The error may be caused by corruption in the Windows file repository.

    Run sfc /scannow, check if it can be fixed. If this doesn’t help, run in-place upgrade.

    Based on my research, most of such an error is resolved by running in-place upgrade.

    Hope this helps.

    • Marked as answer by Daniel JiSun Thursday, May 22, 2014 2:17 AM
    Thursday, May 15, 2014 7:43 AM
  • Where do we start?

    I suggest the following standard practices:

    • NEVER install a .NET Framework update until the OS is fully patched.
    • Do not install .NET Framework updates in conjunction with other update of any type.
    • Install the .NET Framework updates in chronological order of receipt.
    • If a group of .NET Framework updates results in a failure, install them one-at-a-time.

    Ergo, in this situation, I suggest installing ONLY the three OS updates first. Once they are successfully installed, then attempt the installation of the .NET Framework update.

    If the .NET Framework update continues to fail, then investigate why it is failing to install.


    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    • Marked as answer by Daniel JiSun Thursday, May 22, 2014 2:18 AM
    Monday, May 19, 2014 1:08 AM

All replies

  • Hello,

    Is there any error message? Check windowsupdate.log and share with us.

    I guess there must be some difference betweeen the two server, any applications, anti-virus software?

    Monday, May 12, 2014 6:27 AM
  • Hi,

    Sorry for the delayed reply.  Here is a late excerpt from the log:

    2014-05-12    10:52:30:125     828    be4    AU      # WARNING: Install failed, error = 0x8007371B / 0x8007371B
    2014-05-12    10:52:34:391    3000    8d0    Handler    :::::::::
    2014-05-12    10:52:34:391    3000    8d0    Handler    ::  END  ::  Handler: CBS Install
    2014-05-12    10:52:34:391    3000    8d0    Handler    :::::::::::::
    2014-05-12    10:52:35:161     828    9a0    DnldMgr    Adding revision ID 201 for update E7ECF1CA-A593-4F4B-B32A-5861B35BFCD8 to the lock revision cache.
    2014-05-12    10:52:35:161     828    9a0    DnldMgr    Preparing update for install, updateId = {E7ECF1CA-A593-4F4B-B32A-5861B35BFCD8}.201.
    2014-05-12    10:52:35:181    3000    8d0    Handler    :::::::::::::
    2014-05-12    10:52:35:181    3000    8d0    Handler    :: START ::  Handler: CBS Install
    2014-05-12    10:52:35:181    3000    8d0    Handler    :::::::::
    2014-05-12    10:52:35:182    3000    8d0    Handler    Starting install of CBS update E7ECF1CA-A593-4F4B-B32A-5861B35BFCD8
    2014-05-12    10:52:35:183    3000    8d0    Handler    CBS session identity: 30371263_2228610594
    2014-05-12    10:52:35:195    3000    8d0    Handler    CBS package identity: Package_for_KB2901119~31bf3856ad364e35~amd64~~6.2.1.2
    2014-05-12    10:52:35:237    3000    8d0    Handler    Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\c425f4f1ef96fdef6156f97f308d2f91\windows8-rt-kb2901119-x64.cab, workingdir=C:\Windows\SoftwareDistribution\Download\c425f4f1ef96fdef6156f97f308d2f91\inst
    2014-05-12    10:52:40:002     828    998    Report    REPORT EVENT: {613011A5-D709-4F3A-A51C-636228AD137D}    2014-05-12 10:52:34:977+0200    1    182 [AGENT_INSTALLING_FAILED]    101    {8F7E4DBD-BE3F-463B-BB5A-55B33039A023}    201    8007371b    AutomaticUpdates    Failure    Content Install    Installation Failure: Windows failed to install the following update with error 0x8007371b: Update for Windows Server 2012 (KB2928678).
    2014-05-12    10:52:40:103     828    998    Report    CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2014-05-12    10:52:40:103     828    998    Report    WER Report sent: 7.8.9200.16731 0x8007371b(0x8007371b) 8F7E4DBD-BE3F-463B-BB5A-55B33039A023 Install 101 Managed
    2014-05-12    10:52:40:103     828    998    Report    CWERReporter finishing event handling. (00000000)
    2014-05-12    10:53:05:945    3000    820    Handler    FATAL: CBS called Error with 0x8007371b,
    2014-05-12    10:53:07:894    3000    8d0    Handler    FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x8007371b
    2014-05-12    10:53:07:894     828    be4    AU    >>##  RESUMED  ## AU: Installing update [UpdateId = {36D7C6D1-FE16-40F7-99E4-E03334E23523}]
    2014-05-12    10:53:07:894     828    be4    AU      # WARNING: Install failed, error = 0x8007371B / 0x8007371B
    2014-05-12    10:53:12:073    3000    8d0    Handler    :::::::::
    2014-05-12    10:53:12:073    3000    8d0    Handler    ::  END  ::  Handler: CBS Install
    2014-05-12    10:53:12:073    3000    8d0    Handler    :::::::::::::
    2014-05-12    10:53:12:144     828    9a0    Agent    *********
    2014-05-12    10:53:12:144     828    9a0    Agent    **  END  **  Agent: Installing updates [CallerId = AutomaticUpdates]
    2014-05-12    10:53:12:144     828    9a0    Agent    *************
    2014-05-12    10:53:12:147     828    be4    AU    Install call completed.
    2014-05-12    10:53:12:147     828    be4    AU      # WARNING: Install call completed, reboot required = No, error = 0x00000000
    2014-05-12    10:53:12:147     828    be4    AU    #########
    2014-05-12    10:53:12:147     828    be4    AU    ##  END  ##  AU: Installing updates [CallId = {C097DB11-ABC9-4A52-BFEA-99125FD23664}]
    2014-05-12    10:53:12:147     828    be4    AU    #############
    2014-05-12    10:53:12:147     828    bc0    AU    Install complete for all calls, reboot NOT needed
    2014-05-12    10:53:12:148     828    bc0    AU    Triggering Offline detection (non-interactive)
    2014-05-12    10:53:13:209     828    bcc    AU    WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
    2014-05-12    10:53:13:222     828    bcc    AU    Triggering Offline detection (non-interactive)
    2014-05-12    10:53:16:866     828    bc0    AU    #############
    2014-05-12    10:53:16:866     828    bc0    AU    ## START ##  AU: Search for updates
    2014-05-12    10:53:16:866     828    bc0    AU    #########
    2014-05-12    10:53:16:866     828    bc0    AU    <<## SUBMITTED ## AU: Search for updates  [CallId = {C8A3DD36-274F-4B66-81C9-D87EEFF52BBA} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2014-05-12    10:53:16:867     828    314    Agent    *************
    2014-05-12    10:53:16:867     828    314    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-05-12    10:53:16:867     828    314    Agent    *********
    2014-05-12    10:53:16:867     828    314    Agent      * Online = No; Ignore download priority = No
    2014-05-12    10:53:16:867     828    314    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-05-12    10:53:16:867     828    314    Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-05-12    10:53:16:867     828    314    Agent      * Search Scope = {Machine & All Users}
    2014-05-12    10:53:16:867     828    314    Agent      * Caller SID for Applicability: S-1-5-18
    2014-05-12    10:53:16:902     828    998    Report    REPORT EVENT: {E23A78E7-916E-4EEE-9ACF-714B0BDE3AA9}    2014-05-12 10:53:12:086+0200    1    182 [AGENT_INSTALLING_FAILED]    101    {36D7C6D1-FE16-40F7-99E4-E03334E23523}    203    8007371b    AutomaticUpdates    Failure    Content Install    Installation Failure: Windows failed to install the following update with error 0x8007371b: Security Update for Microsoft .NET Framework 4.5 on Windows 8 and Windows Server 2012 for x64-based Systems (KB2901119).
    2014-05-12    10:53:16:999     828    998    Report    CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2014-05-12    10:53:16:999     828    998    Report    WER Report sent: 7.8.9200.16731 0x8007371b(0x8007371b) 36D7C6D1-FE16-40F7-99E4-E03334E23523 Install 101 Managed
    2014-05-12    10:53:16:999     828    998    Report    CWERReporter finishing event handling. (00000000)
    2014-05-12    10:53:17:033     828    bc0    AU    AU received handle event
    2014-05-12    10:53:17:033     828    bc0    AU    WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
    2014-05-12    10:53:17:068     828    bc0    AU    Piggybacking on an AU detection already in progress
    2014-05-12    10:54:55:201     828    314    Agent    Update {BF0B89BE-E292-46BA-A96D-D8DA95D085D0}.200 is pruned out due to potential supersedence
    2014-05-12    10:54:55:201     828    314    Agent      * Added update {EFA08E92-FE39-4CE7-A490-39068DC2A683}.201 to search result
    2014-05-12    10:54:55:201     828    314    Agent      * Added update {36D7C6D1-FE16-40F7-99E4-E03334E23523}.203 to search result
    2014-05-12    10:54:55:201     828    314    Agent      * Added update {8263F7A7-6ED2-48A9-90BD-05A361E0A81F}.201 to search result
    2014-05-12    10:54:55:201     828    314    Agent      * Added update {8F7E4DBD-BE3F-463B-BB5A-55B33039A023}.201 to search result
    2014-05-12    10:54:55:201     828    314    Agent      * Found 4 updates and 72 categories in search; evaluated appl. rules of 1086 out of 2186 deployed entities
    2014-05-12    10:54:55:202     828    314    Agent    *********
    2014-05-12    10:54:55:202     828    314    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-05-12    10:54:55:202     828    314    Agent    *************
    2014-05-12    10:54:55:202     828    be4    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {C8A3DD36-274F-4B66-81C9-D87EEFF52BBA} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2014-05-12    10:54:55:202     828    be4    AU      # 4 updates detected
    2014-05-12    10:54:55:203     828    be4    AU    #########
    2014-05-12    10:54:55:203     828    be4    AU    ##  END  ##  AU: Search for updates  [CallId = {C8A3DD36-274F-4B66-81C9-D87EEFF52BBA} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2014-05-12    10:54:55:203     828    be4    AU    #############
    2014-05-12    10:54:55:203     828    be4    AU    All AU searches complete.
    2014-05-12    10:54:55:252     828    be4    AU    Auto-approving update for download, updateId = {EFA08E92-FE39-4CE7-A490-39068DC2A683}.201, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=0
    2014-05-12    10:54:55:252     828    be4    AU    Auto-approving update for download, updateId = {8263F7A7-6ED2-48A9-90BD-05A361E0A81F}.201, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=0
    2014-05-12    10:54:55:252     828    be4    AU    Auto-approving update for download, updateId = {8F7E4DBD-BE3F-463B-BB5A-55B33039A023}.201, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=0
    2014-05-12    10:54:55:252     828    be4    AU    Auto-approving update for download, updateId = {36D7C6D1-FE16-40F7-99E4-E03334E23523}.203, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=0
    2014-05-12    10:54:55:252     828    be4    AU    Auto-approved 4 update(s) for download (NOT for Ux)
    2014-05-12    10:54:55:252     828    be4    AU    #############
    2014-05-12    10:54:55:252     828    be4    AU    ## START ##  AU: Download updates
    2014-05-12    10:54:55:252     828    be4    AU    #########
    2014-05-12    10:54:55:252     828    be4    AU      # Approved updates = 4
    2014-05-12    10:54:55:252     828    be4    AU    WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
    2014-05-12    10:54:55:359     828    be4    AU    AU initiated download, updateId = {EFA08E92-FE39-4CE7-A490-39068DC2A683}.201, callId = {AE96B577-930D-4F24-9CEA-BB9D0F763657}
    2014-05-12    10:54:55:359     828    be4    AU    WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
    2014-05-12    10:54:55:409     828    be4    AU    AU initiated download, updateId = {8263F7A7-6ED2-48A9-90BD-05A361E0A81F}.201, callId = {55624A7B-4CC8-402B-A133-6CDCFC6357FA}
    2014-05-12    10:54:55:409     828    be4    AU    WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
    2014-05-12    10:54:55:435     828    be4    AU    AU initiated download, updateId = {8F7E4DBD-BE3F-463B-BB5A-55B33039A023}.201, callId = {16814606-DAE1-456C-A1BF-B8F905D42F31}
    2014-05-12    10:54:55:435     828    be4    AU    WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
    2014-05-12    10:54:55:477     828    be4    AU    AU initiated download, updateId = {36D7C6D1-FE16-40F7-99E4-E03334E23523}.203, callId = {942E1A59-1573-4837-A9FF-4F062CD28CAE}
    2014-05-12    10:54:55:479     828    998    DnldMgr    ***********  DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates]  ***********
    2014-05-12    10:54:55:479     828    998    DnldMgr      * Call ID = {AE96B577-930D-4F24-9CEA-BB9D0F763657}
    2014-05-12    10:54:55:479     828    998    DnldMgr      * Priority = 2, NetworkCostPolicy = 6, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2014-05-12    10:54:55:479     828    998    DnldMgr      * Updates to download = 1
    2014-05-12    10:54:55:479     828    998    Agent      *   Title = Update for Windows Server 2012 (KB2903938)
    2014-05-12    10:54:55:479     828    998    Agent      *   UpdateId = {EFA08E92-FE39-4CE7-A490-39068DC2A683}.201
    2014-05-12    10:54:55:480     828    998    Agent      *     Bundles 1 updates:
    2014-05-12    10:54:55:480     828    998    Agent      *       {F159ADC4-BD0E-4CD6-AC74-F1CA264AECBD}.201
    2014-05-12    10:54:55:480     828    998    DnldMgr    Adding revision ID 201 for update EFA08E92-FE39-4CE7-A490-39068DC2A683 to the lock revision cache.
    2014-05-12    10:54:55:575     828    998    EP    Got WSUS Client/Server URL: "https://WSUS-Server.MyDomain.local:8531/ClientWebService/client.asmx"
    2014-05-12    10:54:55:575     828    998    PT    +++++++++++  PT: Synchronizing file locations  +++++++++++
    2014-05-12    10:54:55:575     828    998    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = https://WSUS-Server.MyDomain.local:8531/ClientWebService/client.asmx
    2014-05-12    10:54:55:624     828    be4    AU      # Pending download calls = 4
    2014-05-12    10:54:55:624     828    be4    AU    <<## SUBMITTED ## AU: Download updates
    2014-05-12    10:54:55:702     828    998    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {F159ADC4-BD0E-4CD6-AC74-F1CA264AECBD}.201]  ***********
    2014-05-12    10:54:55:757     828    998    DnldMgr      * Queueing update for download handler request generation.
    2014-05-12    10:54:55:773     828    998    DnldMgr    Generating download request for update {F159ADC4-BD0E-4CD6-AC74-F1CA264AECBD}.201
    2014-05-12    10:54:55:997     828    998    Handler    Generating request for CBS update F159ADC4-BD0E-4CD6-AC74-F1CA264AECBD in sandbox C:\Windows\SoftwareDistribution\Download\38ac75cbbd931767100367a40bbd5111
    2014-05-12    10:54:56:021     828    998    Handler    Selecting self-contained because update has express payload but server doesn't support it.
    2014-05-12    10:54:56:021     828    998    Handler    Selected payload type is ptSelfContained
    2014-05-12    10:54:56:021     828    998    Handler    Detected download state is dsHavePackage
    2014-05-12    10:54:56:154     828    998    Handler    Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
    2014-05-12    10:54:56:155     828    998    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {F159ADC4-BD0E-4CD6-AC74-F1CA264AECBD}.201]  ***********
    2014-05-12    10:54:56:157     828    998    DnldMgr      * All files for update were already downloaded and are valid.
    2014-05-12    10:54:56:308     828    be4    AU    >>##  RESUMED  ## AU: Download update [UpdateId = {EFA08E92-FE39-4CE7-A490-39068DC2A683}, succeeded]
    2014-05-12    10:54:56:341     828    998    DnldMgr    *********
    2014-05-12    10:54:56:341     828    998    DnldMgr    **  END  **  DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates]
    2014-05-12    10:54:56:341     828    998    DnldMgr    *************
    2014-05-12    10:54:56:344     828    998    DnldMgr    ***********  DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates]  ***********
    2014-05-12    10:54:56:344     828    998    DnldMgr      * Call ID = {55624A7B-4CC8-402B-A133-6CDCFC6357FA}
    2014-05-12    10:54:56:344     828    998    DnldMgr      * Priority = 2, NetworkCostPolicy = 6, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2014-05-12    10:54:56:344     828    998    DnldMgr      * Updates to download = 1
    2014-05-12    10:54:56:344     828    998    Agent      *   Title = Update for Windows Server 2012 (KB2919393)
    2014-05-12    10:54:56:344     828    998    Agent      *   UpdateId = {8263F7A7-6ED2-48A9-90BD-05A361E0A81F}.201
    2014-05-12    10:54:56:344     828    998    Agent      *     Bundles 1 updates:
    2014-05-12    10:54:56:344     828    998    Agent      *       {EBB06D79-B446-432D-B26D-0BD168E58192}.201
    2014-05-12    10:54:56:344     828    998    DnldMgr    Adding revision ID 201 for update 8263F7A7-6ED2-48A9-90BD-05A361E0A81F to the lock revision cache.
    2014-05-12    10:54:56:345     828    998    EP    Got WSUS Client/Server URL: "https://WSUS-Server.MyDomain.local:8531/ClientWebService/client.asmx"
    2014-05-12    10:54:56:345     828    998    PT    +++++++++++  PT: Synchronizing file locations  +++++++++++
    2014-05-12    10:54:56:345     828    998    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = https://WSUS-Server.MyDomain.local:8531/ClientWebService/client.asmx
    2014-05-12    10:54:56:377     828    998    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {EBB06D79-B446-432D-B26D-0BD168E58192}.201]  ***********
    2014-05-12    10:54:56:378     828    998    DnldMgr      * Queueing update for download handler request generation.
    2014-05-12    10:54:56:378     828    998    DnldMgr    Generating download request for update {EBB06D79-B446-432D-B26D-0BD168E58192}.201
    2014-05-12    10:54:56:880     828    998    Handler    Generating request for CBS update EBB06D79-B446-432D-B26D-0BD168E58192 in sandbox C:\Windows\SoftwareDistribution\Download\1fc2ac6f6b68bf51695cf0e51de7cdc9
    2014-05-12    10:54:56:881     828    998    Handler    Selecting self-contained because update has express payload but server doesn't support it.
    2014-05-12    10:54:56:881     828    998    Handler    Selected payload type is ptSelfContained
    2014-05-12    10:54:56:881     828    998    Handler    Detected download state is dsHavePackage
    2014-05-12    10:54:57:097     828    998    Handler    Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
    2014-05-12    10:54:57:099     828    998    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {EBB06D79-B446-432D-B26D-0BD168E58192}.201]  ***********
    2014-05-12    10:54:57:102     828    998    DnldMgr      * All files for update were already downloaded and are valid.
    2014-05-12    10:54:57:244     828    998    DnldMgr    *********
    2014-05-12    10:54:57:244     828    998    DnldMgr    **  END  **  DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates]
    2014-05-12    10:54:57:244     828    998    DnldMgr    *************
    2014-05-12    10:54:57:247     828    998    DnldMgr    ***********  DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates]  ***********
    2014-05-12    10:54:57:247     828    998    DnldMgr      * Call ID = {16814606-DAE1-456C-A1BF-B8F905D42F31}
    2014-05-12    10:54:57:247     828    998    DnldMgr      * Priority = 2, NetworkCostPolicy = 6, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2014-05-12    10:54:57:247     828    998    DnldMgr      * Updates to download = 1
    2014-05-12    10:54:57:247     828    998    Agent      *   Title = Update for Windows Server 2012 (KB2928678)
    2014-05-12    10:54:57:247     828    998    Agent      *   UpdateId = {8F7E4DBD-BE3F-463B-BB5A-55B33039A023}.201
    2014-05-12    10:54:57:247     828    998    Agent      *     Bundles 1 updates:
    2014-05-12    10:54:57:247     828    998    Agent      *       {8D7948A9-3FD9-4430-B790-0511A7CB4502}.201
    2014-05-12    10:54:57:247     828    998    DnldMgr    Adding revision ID 200 for update 8F7E4DBD-BE3F-463B-BB5A-55B33039A023 to the lock revision cache.
    2014-05-12    10:54:57:248     828    998    EP    Got WSUS Client/Server URL: "https://WSUS-Server.MyDomain.local:8531/ClientWebService/client.asmx"
    2014-05-12    10:54:57:248     828    998    PT    +++++++++++  PT: Synchronizing file locations  +++++++++++
    2014-05-12    10:54:57:248     828    998    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = https://WSUS-Server.MyDomain.local:8531/ClientWebService/client.asmx
    2014-05-12    10:54:57:284     828    998    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {8D7948A9-3FD9-4430-B790-0511A7CB4502}.200]  ***********
    2014-05-12    10:54:57:284     828    998    DnldMgr      * Queueing update for download handler request generation.
    2014-05-12    10:54:57:285     828    998    DnldMgr    Generating download request for update {8D7948A9-3FD9-4430-B790-0511A7CB4502}.200
    2014-05-12    10:54:58:070     828    998    Handler    Generating request for CBS update 8D7948A9-3FD9-4430-B790-0511A7CB4502 in sandbox C:\Windows\SoftwareDistribution\Download\ec641716e9658395c612d686067162a8
    2014-05-12    10:54:58:232     828    998    Handler    Selecting self-contained because update has express payload but server doesn't support it.
    2014-05-12    10:54:58:232     828    998    Handler    Selected payload type is ptSelfContained
    2014-05-12    10:54:58:232     828    998    Handler    Detected download state is dsHavePackage
    2014-05-12    10:54:58:709     828    998    Handler    Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
    2014-05-12    10:54:58:710     828    998    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {8D7948A9-3FD9-4430-B790-0511A7CB4502}.200]  ***********
    2014-05-12    10:54:58:715     828    998    DnldMgr      * All files for update were already downloaded and are valid.
    2014-05-12    10:54:58:843     828    998    DnldMgr    *********
    2014-05-12    10:54:58:843     828    998    DnldMgr    **  END  **  DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates]
    2014-05-12    10:54:58:843     828    998    DnldMgr    *************
    2014-05-12    10:54:58:845     828    998    DnldMgr    ***********  DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates]  ***********
    2014-05-12    10:54:58:845     828    998    DnldMgr      * Call ID = {942E1A59-1573-4837-A9FF-4F062CD28CAE}
    2014-05-12    10:54:58:845     828    998    DnldMgr      * Priority = 2, NetworkCostPolicy = 6, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2014-05-12    10:54:58:845     828    998    DnldMgr      * Updates to download = 1
    2014-05-12    10:54:58:845     828    998    Agent      *   Title = Security Update for Microsoft .NET Framework 4.5 on Windows 8 and Windows Server 2012 for x64-based Systems (KB2901119)
    2014-05-12    10:54:58:845     828    998    Agent      *   UpdateId = {36D7C6D1-FE16-40F7-99E4-E03334E23523}.203
    2014-05-12    10:54:58:845     828    998    Agent      *     Bundles 1 updates:
    2014-05-12    10:54:58:845     828    998    Agent      *       {E7ECF1CA-A593-4F4B-B32A-5861B35BFCD8}.201
    2014-05-12    10:54:58:846     828    998    DnldMgr    Adding revision ID 203 for update 36D7C6D1-FE16-40F7-99E4-E03334E23523 to the lock revision cache.
    2014-05-12    10:54:58:846     828    998    EP    Got WSUS Client/Server URL: "https://WSUS-Server.MyDomain.local:8531/ClientWebService/client.asmx"
    2014-05-12    10:54:58:846     828    998    PT    +++++++++++  PT: Synchronizing file locations  +++++++++++
    2014-05-12    10:54:58:846     828    998    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = https://WSUS-Server.MyDomain.local:8531/ClientWebService/client.asmx
    2014-05-12    10:54:58:926     828    998    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {E7ECF1CA-A593-4F4B-B32A-5861B35BFCD8}.201]  ***********
    2014-05-12    10:54:58:927     828    998    DnldMgr      * Queueing update for download handler request generation.
    2014-05-12    10:54:58:927     828    998    DnldMgr    Generating download request for update {E7ECF1CA-A593-4F4B-B32A-5861B35BFCD8}.201
    2014-05-12    10:54:59:004     828    998    Handler    Generating request for CBS update E7ECF1CA-A593-4F4B-B32A-5861B35BFCD8 in sandbox C:\Windows\SoftwareDistribution\Download\95d7bee14994a26c477f8ee6e6988ef1
    2014-05-12    10:54:59:005     828    998    Handler    Selecting self-contained because update has express payload but server doesn't support it.
    2014-05-12    10:54:59:005     828    998    Handler    Selected payload type is ptSelfContained
    2014-05-12    10:54:59:005     828    998    Handler    Detected download state is dsHavePackage
    2014-05-12    10:54:59:102     828    998    Handler    Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
    2014-05-12    10:54:59:102     828    998    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {E7ECF1CA-A593-4F4B-B32A-5861B35BFCD8}.201]  ***********
    2014-05-12    10:54:59:105     828    998    DnldMgr      * All files for update were already downloaded and are valid.
    2014-05-12    10:54:59:226     828    998    DnldMgr    *********
    2014-05-12    10:54:59:232     828    998    DnldMgr    **  END  **  DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates]
    2014-05-12    10:54:59:232     828    998    DnldMgr    *************
    2014-05-12    10:55:00:560     828    be4    AU    >>##  RESUMED  ## AU: Download update [UpdateId = {8263F7A7-6ED2-48A9-90BD-05A361E0A81F}, succeeded]
    2014-05-12    10:55:00:561     828    998    Report    REPORT EVENT: {DEA95EB8-95FD-4198-A140-F258C1649668}    2014-05-12 10:54:56:345+0200    1    189 [AU_UNSCHEDULED_INSTALL_READY]    102    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Content Install    Installation Ready: The following updates are downloaded and ready for installation. To install the updates, an administrator should log on to this computer and Windows will prompt with further instructions:  - Update for Windows Server 2012 (KB2903938)
    2014-05-12    10:55:00:561     828    998    Report    REPORT EVENT: {0D68F663-6554-46AB-837C-9101E63A4730}    2014-05-12 10:55:00:561+0200    1    189 [AU_UNSCHEDULED_INSTALL_READY]    102    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Content Install    Installation Ready: The following updates are downloaded and ready for installation. To install the updates, an administrator should log on to this computer and Windows will prompt with further instructions:  - Update for Windows Server 2012 (KB2903938) - Update for Windows Server 2012 (KB2919393)
    2014-05-12    10:55:00:561     828    998    Report    CWERReporter finishing event handling. (00000000)
    2014-05-12    10:55:00:627     828    be4    AU    >>##  RESUMED  ## AU: Download update [UpdateId = {8F7E4DBD-BE3F-463B-BB5A-55B33039A023}, succeeded]
    2014-05-12    10:55:00:668     828    be4    AU    >>##  RESUMED  ## AU: Download update [UpdateId = {36D7C6D1-FE16-40F7-99E4-E03334E23523}, succeeded]
    2014-05-12    10:55:00:669     828    be4    AU    #########
    2014-05-12    10:55:00:669     828    be4    AU    ##  END  ##  AU: Download updates
    2014-05-12    10:55:00:669     828    be4    AU    #############

    Monday, May 12, 2014 10:57 AM
  • Hi again, no comments on this?  I hope it is not unsolveable :-|

    regards Tor

    Thursday, May 15, 2014 5:57 AM
  • Hello,

    Sorry for the delay.

    0x8007371b ERROR_SXS_TRANSACTION_CLOSURE_INCOMPLETE

    One or more required members of the transaction are not

    The error may be caused by corruption in the Windows file repository.

    Run sfc /scannow, check if it can be fixed. If this doesn’t help, run in-place upgrade.

    Based on my research, most of such an error is resolved by running in-place upgrade.

    Hope this helps.

    • Marked as answer by Daniel JiSun Thursday, May 22, 2014 2:17 AM
    Thursday, May 15, 2014 7:43 AM
  • Where do we start?

    I suggest the following standard practices:

    • NEVER install a .NET Framework update until the OS is fully patched.
    • Do not install .NET Framework updates in conjunction with other update of any type.
    • Install the .NET Framework updates in chronological order of receipt.
    • If a group of .NET Framework updates results in a failure, install them one-at-a-time.

    Ergo, in this situation, I suggest installing ONLY the three OS updates first. Once they are successfully installed, then attempt the installation of the .NET Framework update.

    If the .NET Framework update continues to fail, then investigate why it is failing to install.


    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    • Marked as answer by Daniel JiSun Thursday, May 22, 2014 2:18 AM
    Monday, May 19, 2014 1:08 AM