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how to deal with the frequent popup box

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I use surface generation 3 and my operation system is Windows 8.1 Pro. Nowadays my computer often popup box "windows update standalone installer", I click yes, then popup another box "windows easy transfer", I click yes, then popup another box "file operation". I do not know how to deal with this problem which disturb my work.

Sunday, September 13, 2015 12:47 PM

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Hi,

Could you please send the box which you received to us? The Windows Update Standalone Installer uses the Windows Update Agent API to install update packages. It help you to install updates manually.

First of all, performing System Restore may be a convenient and fast way to troubleshoot the issue.

http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc

In addition to that, I have found an issue in the link below which is similar to yours, but I am not sure whether it will be due to we don’t have your popup screenshot. You can check it by yourself or send the screenshot to us and we will help you to analyze.

http://answers.microsoft.com/en-us/windows/forum/all/windows-update-standalone-installer-keeps-popping/0d608bd7-9b44-4f25-834f-cebfa0e81cd7

Wish you will troubleshoot the issue smoothly.

Best Regards

Simon
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.
- Proposed as answer by Kate LiMicrosoft employee Tuesday, September 22, 2015 3:01 AM
- Marked as answer by Bruce Wooding Tuesday, September 22, 2015 10:32 PM
Tuesday, September 15, 2015 1:09 AM

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Since when this problem started?

Did you installed any new application?

Sunday, September 13, 2015 9:11 PM
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Hi,

Could you please send the box which you received to us? The Windows Update Standalone Installer uses the Windows Update Agent API to install update packages. It help you to install updates manually.

First of all, performing System Restore may be a convenient and fast way to troubleshoot the issue.

http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc

In addition to that, I have found an issue in the link below which is similar to yours, but I am not sure whether it will be due to we don’t have your popup screenshot. You can check it by yourself or send the screenshot to us and we will help you to analyze.

http://answers.microsoft.com/en-us/windows/forum/all/windows-update-standalone-installer-keeps-popping/0d608bd7-9b44-4f25-834f-cebfa0e81cd7

Wish you will troubleshoot the issue smoothly.

Best Regards

Simon
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.
- Proposed as answer by Kate LiMicrosoft employee Tuesday, September 22, 2015 3:01 AM
- Marked as answer by Bruce Wooding Tuesday, September 22, 2015 10:32 PM
Tuesday, September 15, 2015 1:09 AM