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Protection Group with error RRS feed

  • Question

  • Hi everybody, i have this problem with a Protection group on DPM 2012 (Windows Server 2008):

    • The server has atacched a storage of 5 TB trough iSCSI connection.
    • The protection group is of a File Server (Hyper-V VM)
    • We want to migrate the DPM to 2016 version, so installed a new Server with DPM 2016 and Windows Server 2016.
    • When we tried to migrate de PG to the new server, only disconnect the iSCSI connection and connect on the 2016. Everything was OK, but the storage was not visible to DPM (i understand that it is because must have a REFS format)
    • Resuming, we back again to connect the storage to the original server, and in the console, the PG show the protection status "Replica is inconsistent"

    Disk status is ok:

    When tried a Consistency check, the error is:

    "Operation failed for F:\ on VLACR-FS00.latam.com because the recovery point volume for this data source is not available on the DPM server. Future backups will also fail until this issue is fixed. (ID 30076 Details: Unspecified error (0x80004005))"

    The sincronizartion show this error: "The replica of Volume F:\ on VLACR-FS00.latam.com is not consistent with the protected data source. DPM error ID = 30076. (ID 33123)"

    And the recovery point show: "The replica of Volume F:\ on VLACR-FS00.latam.com is not consistent with the protected data source. DPM error ID = 30076. (ID 33123)"

    We could remove the Protection group, but the idea is not lose the retention of 30 days. The backups was every OK after the tasks.

    Tried with chkdsk mentioned on this link: https://social.technet.microsoft.com/Forums/en-US/62f3331e-db91-4d32-978d-940d118eb7a5/dpm-2007-the-recovery-point-volume-is-not-available?forum=dataprotectionmanager

    No errors was founds.

    Some idea, please?

    Regards.


    Marcos Ferreira

    Thursday, December 19, 2019 12:41 PM

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