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Error creating Protection Group for Win 8.1 RRS feed

  • Question

  • I've been backing up a Win8.1 as a server for several months with DPM 2012, all of a sudden last week the DPM backup started failing on drive C. I have removed it from Protection removed all replicas for it, then uninstalled the DPM agent and reinstalled the agent. But when I tried creating a new Protection group it errors when setting up disk allocation saying "DPM cannot access the path C:\ because part of the path has been deleted or renamed". This DPM is backing up seven other Workstations and servers without a problem. Any help will be greatly appreciated.


    • Edited by kgoodknecht Monday, November 28, 2016 4:07 PM
    Monday, November 28, 2016 3:38 PM

Answers

  • Hi,

    This must be a DPM 2012 R2 server and volume guid for the protected server c: volume changed but DPM still has the original GUID cached.  While trying to add it back to protection, instead of expanding the server just highlight it, then press the "Refresh" button and that will update the dpmdb with valid information and allow the c: volume to be protected.

    See this blog: Considerations when applying Update Rollup 5 for System Center 2012 R2 Data Protection Manager


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Monday, November 28, 2016 11:31 PM

All replies

  • Hi,

    This must be a DPM 2012 R2 server and volume guid for the protected server c: volume changed but DPM still has the original GUID cached.  While trying to add it back to protection, instead of expanding the server just highlight it, then press the "Refresh" button and that will update the dpmdb with valid information and allow the c: volume to be protected.

    See this blog: Considerations when applying Update Rollup 5 for System Center 2012 R2 Data Protection Manager


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Monday, November 28, 2016 11:31 PM
  • Thank you I wish I had asked before I removed and reinstalled the DPM Agent!
    Tuesday, November 29, 2016 12:07 AM