Configure incoming mails to lists and document library RRS feed

  • Question

  • Hi Everyone,

    I am trying to configure incoming mail in Sharepoint to accommodate sending emails to a list or a document library. Between the basic/automatic mode and advanced mode, I have opted to configure basic as I do not want to yet have to configure any settings within our Exchange environment. I have set the incoming email server display address to be Mail.Sharepoint.com and specified that all emails should be accepted. I have also gone on to our Sharepoint web server and enabled SMTP service. I apart from enabling the smtp service I have not configured anything else on the web server. Finally I have gone into the incoming email settings of a test document library and assigned  the name test@mail.sharepoint.com.

    Having tried multiple times sending mails to the above mentioned address and getting the error "#,#5.7.0 smtp; 551 5.7.0 recipient domain does not exist in DNS>#SMTP#" please could you suggest what the problems is?



    Thursday, April 9, 2015 4:35 PM


  • You need to add an A record in DNS of mail.sharepoint.com to the DNS Zone hosting 'sharepoint.com'. You could also consider adding an MX record that points to that A record.

    Trevor Seward

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    This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

    Thursday, April 9, 2015 5:32 PM