Outlook 2000: How to repair corrupted PST file?


  • I also found out a PC had bad HDD sectors. (I already ran chkdsk /f)

    I have to repair a corrupted 2GB PST file from Outlook 2000.

    I have already used the Scanpst.exe file and the program could not repair
    the file.

    Are there any free tools out there that can do this?
    Wednesday, December 12, 2007 11:31 AM

All replies

  • If it is 2 GB, it is too large and will have to be trunctated.  You will loose some data. 



    Thursday, December 13, 2007 5:50 PM

    That is not an acceptable solution when dealing with important e-mails.


    There has to be another way to repair the PST file.

    Friday, December 14, 2007 4:38 AM
  • Outlook 2003 allows for a new type of PST that rids the 2 GB limit, but any PST created in Outlook 2000 is bound by the format of the PST, which had a limit of 2 GB.


    You could read up on some third party tools mentioned in the URL below.  Never used them, but they claim to be able to help.



    Friday, December 14, 2007 3:39 PM
  •  JohnGann wrote:

    Outlook 2003 allows for a new type of PST that rids the 2 GB limit, but any PST created in Outlook 2000 is bound by the format of the PST, which had a limit of 2 GB.


    You could read up on some third party tools mentioned in the URL below.  Never used them, but they claim to be able to help.




    Third party tools cost a lot of money.

    I find that PST files are fragile like glass. They get corrupted so easily.

    Though I can't believe that there are no advanced free Microsoft tools that can repair PST files.

    If I installed Outlook 2003 would it import the Outlook 2000 PST file better?

    Friday, December 14, 2007 3:46 PM
  • If the file was not already damaged, you could install Outlook 2003, create a new PST in the new format (you can choose either old or new style) and then dump the e-mail into the new one.  But since it is broken right now, no, it would not do you any good to upgrade to Outlook 2003 for this issue.  In general, it would be good to upgrade to at least 2003, but not to fix this issue.


    BTW, did you actually look at the link?  It also mentions the below:


    If you want to attempt repairs yourself, use a tool called a hex editor to edit the data in the file directly. Every Windows shareware site has a selection of hex editors. Eugene McCarthy of FAO Headquarters in Rome recommends the free iHex editor, which loads only 64kb of the file at a time, making it ideal for tinkering with extremely large PST files.

    Make a backup of your PST or OST, then open the original file with the hex editor (available for download from any Windows shareware site). You'll want to remove a few characters from the middle of the file, then save it and try to run the Inbox Repair Tool (Scanpst.exe) to repair the damage you did with the hex editor. If Scanpst can repair the file, you should be able to open it Outlook again. If not, try removing some additional characters from the file.

    If this process works, with any luck, you'll lose only one or two items. You may be able to recover 100% of the data by repeating the process with a new copy of the file, but removing the data from a different area.


    Friday, December 14, 2007 7:37 PM

    To repair a .pst file corrupted due to 2 GB size limit, use Outlook Mail Recovery (.pst) an advanced an advanced pst repair software, which repairs and creates a healthy .pst file which can be imported back to Microsoft Outlook.




    Outlook Recovery

    Monday, May 26, 2008 9:47 AM
  • I have run the repair tool on my outlook 2000 pst file that had exceeded the 2g limit. I have made a copy, run the scan and then ran recovery software on it. I have deleted the old outlook and upgraded to 2007 because when I tried to truncate the pst file for 2000 I lost too much data. I now have tried to import the 2000 pst into outlook 2007 and my folders seem to be there but they are empty, no contacts, no inbox or sent e-mails...


    How do I import all of my contacts and e-mails from 2000 outlook pst to outlook 2007. It appears to all be there. It asks me about the file going into folders that are not unicoded and I told it to allow it. It said it would loose some multi-lingual features that I was not concerned with. Please help me get these contacts back. If you can send me to a link that has step by step instructions it would be most helpful because I am not an IT guru.


    Thank You Cathy



    Friday, July 25, 2008 4:26 PM

    OK, I am still stumped. I need help. I read that it is impossible to convert an old 97-2000 pst ansi file to the new unicode 2007 Personal Folder. Microsoft does not have anything designed for users to be able to convert and use their old files in the new 2007 Outlook. After some reading I found it suggested that if you go to FILE scroll to the DATA FILE MANAGMENT and then add the old 97-2000 file to your PF profiles. Then go back to FILE and select ARCHIVE, click on the old pst profile and achrive it into the new unicode profile, set it to include subfolder and set the archive date for a day or two after the present date forceing it to archive absolutely everything in the old pst file. Then when you go to the New Unnicode Personal Folder all of your data should be available, even hidden, subfolders and items that could not be viewed in the old because it was over the 2G limit. Well, what I found was that it gave me the old folders but they did not have contacts, e-mails or anything in those folders.


    When I had truncated one of the old pst files it was able to import some of the contacts and e-mails but a ton of the folders were empty or missing. Though it quickly met the 2G limit and crashed. Now that I have upgrade to 2007 I am unable to import it or add it nor am I able to do a pstscan.exe on it. Somehow this pst info is no longer available to me. I would be happy to have some of my info back verses none. I am unable to do a truncate on the copy of the original pst file and now it is unable to go through the scanpst.exe repair process. I cannot get back to the file that had some of my thousands of contacts and e-mails. help!!! How do I get to my old pst files and contacts?

    Wednesday, July 30, 2008 3:23 PM
  • If it is 2 GB, it is too large and will have to be trunctated.  You will loose some data.


    You are absolutely right. Few days back I got same situation with my Outlook 2002. Since I had saved lots of Outlook files so I was very frustrate. Then one the Outlook expert tell me to truncate PSt files. Then I truncate PST files into smalller ones. I used Inbox Repair Tool to truncate Outlook files. This tool helped me a lot. Even when there was problem with pst files then this tool helps me to fix outlook errors also. If you are getting such type of issue then resolve your problem with this.

    Tuesday, August 21, 2012 3:48 PM
  • Hi. You can make use of third party repair tool to fix corrupt PST file. 

    It is one such repair software that can repair corrupt PST file due to oversize, virus attack and due to corruption of header file. It easily repairs PST file and recovers all the attributes like e-mails, contacts, tasks and other attributes of PST file. If you want to try out this repair utility follow the links provided.



    • Proposed as answer by Brilliant- port Wednesday, January 02, 2013 11:51 AM
    Wednesday, January 02, 2013 11:43 AM
  • There is no other free tool other than scanpst.exe, and Microsoft don't support using third party applications. Use at your own risk. A comparison of some PST Repair Tools is available at
    Saturday, March 29, 2014 2:45 PM
  • You can repair outlook PST files from scanpst.exe tool that is default available in your computer. Open the C:\Program Files (x86)\Microsoft Office\Office12 location and then open scanpst.exe file. You can also scanpst.exe download from internet. In the repair window browse the pst file that is to be repair and then scan it and you then click on repair option to repair it.

    Tuesday, April 01, 2014 10:00 AM
  • Outlook Repair Toolbox is one of the advanced software that is designed to repair corrupt PST file and resolve other Outlook issues

    If paid solution didn't help you, that's why you can also make:

    Exit outlook / Find your pst using windows explorer and rename it, but leave the extension
    .pst / Then restart outlook and you will be prompted to open a pst file. Simply fill in a file name that does not exist yet, and click open. A new file will be created. Now in the file-menu click import/export and import your old pst. 

    Importing is much more effective than using scanpst.
    Friday, April 04, 2014 9:36 AM
  • Hi RZetlin,

    I am not sure that there is any tool that will repair the PST file but yes, there are plenty of software available that can recover your precious data from PST files and save them in any other file format such as OST, PDF, etc. You can easily find such tools by searching them on Google.



    Monday, May 26, 2014 4:20 AM
  • Go to C Drive> Program Files> Microsoft Office> Office 2000. After doing this you will see the PST files. Right click on it and go to the Properties and then select the Compatibility tab. Click on it to clear down all the Compatibility Mode Check Box. After doing so, click on Apply and then press OK. Restart the computer and your problem is sorted out.

    If still the problem persists, then your PST file is damaged. Here's a link to a software Recovery Toolbox for Outlook site:

    Try using this software to get your problem sorted out.

    Sunday, August 03, 2014 11:33 PM
  • using Scanpst.exe restores the pst file........ and it is the free way. You no need any utility because it can recover corrupted pst file...
    Friday, January 09, 2015 2:58 PM
  • PST files are exposed to corruption just like any other files and recovering them from damage is necessary in order to make them accessible.Outlook pst repair software which intensively scans the damaged PST file and extracts the mailbox data.


    Thursday, July 16, 2015 6:30 AM
  • Try any third party Outlook Data Recovery software. Comparing the best Outlook data recovey tools here
    Saturday, October 24, 2015 8:10 PM
  • If your Outlook PST file may go corrupted due to virus intrusion, improper Outlook exit, file-header corruptions, power failures, hard disk damages, broken PST files, 2GB file size limitations, media corruptions etc. then try an advanced tool like RecoveryFix for Outlook PST recovery tool. It is more capable and compatible with Outlook versions 2013, 2010, 2007, 2003, 2000 and 98.

    Monday, February 15, 2016 5:52 AM
  • There are no other free tool available only scanpst.exe is there to repair the pst file. Sometimes it is required to run scanpst.exe more than once to remove all errors from pst file.
    Friday, April 01, 2016 3:14 AM
  • Detailed comparison of few best outlook recovery software with theis pros and cons read at
    Monday, July 18, 2016 9:38 AM