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License Key Lost RRS feed

  • Question

  • I have a Windows Server 2008 R2 Enterprise on my office.  It was licensed and was working all fine.  Suddenly few days ago it has started showing message on desktop 'This copy of windows is not genuine' . I have contacted the venders and he says my license key has been stolen by trojan virus.  Can anyone help me on this? how to resolve this issue please 
    Friday, February 24, 2017 3:42 PM

All replies

  • If an OEM key then the vendor, by agreement with microsoft, is obligated to provide support. If a retail license I'd contact microsoft here.

    https://www.microsoft.com/licensing/servicecenter/Help/Contact.aspx

     If the server is compromised I suppose to be safe I'd clean install it.

     

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Friday, February 24, 2017 3:57 PM
  • Hi,

    Open Run, type “slui 4” end with enter to bring up the phone dialog boxes for activation

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, February 27, 2017 8:41 AM
  • Hi,

    How things are going there on this issue?

    Please let me know if you would like further assistance.

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, March 8, 2017 1:52 AM