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explorer restart when right click on mp3 file. RRS feed

  • Question


  • HI...
    i got problem with my vista,
    i am using windows vista home edition.
    i have been experiencing error when i right click on the mp3 files, it only happens on mp3 files. right after i right click the system will restart.i try to find the information about this error over the internet, but it seems that it happens mostly on xp not vista.

    here is the information generated from the event log.

    Log Name:      Application
    Source:        Application Error
    Date:          10/14/2008 11:53:25 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A

    Description:
    Faulting application explorer.exe, version 6.0.6001.18000, time stamp 0x47918e5d, faulting module kernel32.dll, version 6.0.6001.18000, time stamp 0x4791a76d, exception code 0xc0000005, fault offset 0x00017b70, process id 0x11d0, application start time 0x01c92e112ef63960.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2008-10-14T15:53:25.000Z" />
        <EventRecordID>6572</EventRecordID>
        <Channel>Application</Channel>
        <Computer>wensi-PC</Computer>
        <Security />
      </System>
      <EventData>
        <Data>explorer.exe</Data>
        <Data>6.0.6001.18000</Data>
        <Data>47918e5d</Data>
        <Data>kernel32.dll</Data>
        <Data>6.0.6001.18000</Data>
        <Data>4791a76d</Data>
        <Data>c0000005</Data>
        <Data>00017b70</Data>
        <Data>11d0</Data>
        <Data>01c92e112ef63960</Data>
      </EventData>
    </Event>
    i hope i can get the solution here thanks.
    Tuesday, October 14, 2008 4:23 PM

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