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"Unable to read file" error message is coming when we open the downloaded excel sheet in IE10 & IE 11 RRS feed

  • Question

  • Hi ,

    When i try to open the downloaded excel sheet from by just clicking on the "Open" button of "OPEN/Save/Cancel" popup giving an error message saying that "Unable to read file". When export the same excel sheet on firefox it is working fine but not with IE 10 & IE 11

    After  resetting  the internet settings from internet options--> advanced tab--> click on reset button, then it is working fine.

    But i want to know the what are the settings that cause to generate "unable to read file" error message.

    Please help me, i will appreciate you.

    Tuesday, January 7, 2014 6:43 AM

Answers

  • Tools>Internet Options>Advanced tab, uncheck "Do not save encrypted files to disk"

    check your GPO settings to see if you have configured this to be unchecked.

    Thx.


    Rob^_^

    • Marked as answer by kelvin_hsu Friday, February 7, 2014 6:59 AM
    Wednesday, January 8, 2014 12:03 AM

All replies

  • Tools>Internet Options>Advanced tab, uncheck "Do not save encrypted files to disk"

    check your GPO settings to see if you have configured this to be unchecked.

    Thx.


    Rob^_^

    • Marked as answer by kelvin_hsu Friday, February 7, 2014 6:59 AM
    Wednesday, January 8, 2014 12:03 AM
  • We are experiencing the same issue when opening .xls files from IE11 in Excel 2010. Did you ever find a solution to this issue?
    Tuesday, August 12, 2014 10:40 PM