none
(ID 2019 Details: An existing connection was forcibly closed by the remote host (0x80072746)) RRS feed

  • Question

  • Running DPM 2012R2 (4.2.1338.0) on Windows 2012 R2 with at latest patch level.

    Recently changed the file server and at first we were running with deduplication enabled. After seeing this error (see title) when running backup to tape, we turned deduplication off.

    Now deduplication is turned off on the file server but we are still getting the error every time when performing tape backups. There are no issues performing recovery points, synchronizations or consistency checks to disk. We have only had one successful tape backup, just after we migrated to this file server but none since. After running the first few consistency checks DPM fixed thousands of items but now there are no items to correct and the check goes through.

    The backup goes to 170 GB and then fail with error: (ID 2019 Details: An existing connection was forcibly closed by the remote host (0x80072746))

    As I understand it, the tape backup does not retrieve information from the protected server, instead it shuffles data from the DPM server to the tape loader, so it should not be an issue at the protected server?

    Any ideas or suggestions welcome.

    Thanks, /M 

    Wednesday, September 23, 2015 6:47 AM

Answers

  • After changing no Dedup / Dedup / no Dedup you need to remove and re-add your File Server Protection, have you done that?

    Michael Seidl

    SYSCTR Senior Consultant, Blogger, CEO

    Blog | Twitter | Facebook | LinkedIn | Xing | Youtube

    Note: Posts are provided "AS IS" without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

    • Marked as answer by Mrtro Tuesday, December 22, 2015 8:02 AM
    Wednesday, September 23, 2015 8:37 AM

All replies

  • After changing no Dedup / Dedup / no Dedup you need to remove and re-add your File Server Protection, have you done that?

    Michael Seidl

    SYSCTR Senior Consultant, Blogger, CEO

    Blog | Twitter | Facebook | LinkedIn | Xing | Youtube

    Note: Posts are provided "AS IS" without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

    • Marked as answer by Mrtro Tuesday, December 22, 2015 8:02 AM
    Wednesday, September 23, 2015 8:37 AM
  • Thanks Michael!

    Have removed it now and added it again, performing a consitency check. Will update with my findings.

    Thanks again,

    Wednesday, September 23, 2015 10:00 AM
  • Hi,

    did this resolved this behaviour in your environment? I get the same error on DPM 2012 R2 UR9

    Kind regards
    Marcel


    • Edited by Marcel_H Tuesday, April 12, 2016 4:36 PM
    Tuesday, April 12, 2016 2:11 PM
  • Yes indeed this worked
    Thursday, October 6, 2016 7:35 AM