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    Hi,

    We have configured URL monitoring in our environment by importing URL Genie management pack . We are receiving critical alerts for few URLS continuously  on URL Genie error code monitor but DNS resolution,rechablity, response and status code monitors are healthy for these URL's.

    URL Genie Error code -2147954552

    Kindly help us in resolving this issue.

    Regards,

    Venkat

     

    Venkat R

    Wednesday, September 5, 2018 6:47 AM

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    Hi Venkat,

    can you please paste the whole error message you see or a screenshot of it? 

    Thanks in advance!

    Regards,

    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer" where applicable. This helps the community, keeps the forums tidy, and recognizes useful contributions. Thanks!) Blog: https://blog.pohn.ch/ Twitter: @StoyanChalakov

    Wednesday, September 5, 2018 7:44 AM
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    Hi

    Please find below for the error code in  detail

    Base Page (show/hide details)

    HTTP Status Code

    200

    Unreachable

    false

    Error Code

    2147954552

    DNS Resolution Failure

    false

    DNS Resolution Time (seconds)

    0

    TCP Connect Time (seconds)

    0

    Time To First Byte (seconds)

    0

    Time To Last Byte (seconds)

    0

    Redirect Time (seconds)

    0

    Download Time (seconds)

    0

    Total Response Time (seconds)

    0

    Content Size (bytes)

    0

    Secure Failure Code

    0

    Certificate will expire in (days)

    4294967295

    Verb

    GET

    Version

    HTTP/1.1

    Certificate Expired

    false

    Certificate Authority Untrusted

    false

    Certificate CN Invalid

    false

    Response Headers

    Response Url

    internal URL

    Request Headers

    GET /masters/ HTTP/1.1 User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) Content-Type: text/html;charset=ISO-8859-1 Accept-Language: en-US Accept-Charset: ISO-8859-1 From: email(SCOM id) Connection: Keep-Alive

    Response Body

    See end of page for full Response Body

    Venkat R

    Wednesday, September 5, 2018 8:46 AM
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    Hi Venkat,

    your response (HTP Status Code) is indeed OK - 200. Your SSL certificate seems also fine. I searched a bit and found another post, describing the same error. The error code actually translates to an invalid server response:

    ERROR_WINHTTP_INVALID_SERVER_RESPONSE.

    So the guy, which solved this has described it in a perfect way here:

    Web Application Availability Test: The URL probe returned error code 80072F78. Reason: 0x80072f78

    You will have to modify the header and test again. Please keep us updated.

    Regards,

    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer" where applicable. This helps the community, keeps the forums tidy, and recognizes useful contributions. Thanks!) Blog: https://blog.pohn.ch/ Twitter: @StoyanChalakov

    Wednesday, September 5, 2018 9:33 AM
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    Hi Venkat,

    were you able to solve this challenge with the information provided? Appreciate the feedback and thanks in advance!

    Regards,

    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer" where applicable. This helps the community, keeps the forums tidy, and recognizes useful contributions. Thanks!) Blog: https://blog.pohn.ch/ Twitter: @StoyanChalakov

    Monday, October 22, 2018 9:58 AM