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''There was an internal error applying the updates" in StatusApprovalsHistory.aspx RRS feed

  • Question

  • Hi, we have a well known in MS bug... PS 13 + latest CU, No errors in queue.

    Now we are in production and no ideas how to solve this issue.

    Hope someone already fix it, share your experience PLZ!!!

    Saturday, July 4, 2015 2:43 PM

All replies

  • Hi, we have a well known in MS bug... PS 13 + latest CU, No errors in queue.

    Now we are in production and no ideas how to solve this issue.

    Hope someone already fix it, share your experience PLZ!!!

    is there anybody from MS?

    Monday, July 6, 2015 5:28 AM
  • Hi,

      Check your ULS logs it will give you detail on what exactly is happening. Secondly, were some tasks removed of deleted before things were approved from PWA web interface?

       Please share details we may be able to get clear picture. 

    Regards,

    Faizan.


    Regards, Syed Faizan ur Rehman, CBPM®,PRINCE2®, MCTS

    Monday, July 6, 2015 5:35 AM
  • HI,

    1. no tasks was deleted

    2. SP1 installed + June 15 CU

    3. ULS:

                    Line 27463: 07/03/2015 16:39:10.46         Microsoft.Office.Project.Server (0x092C)           0x9AD4 Project Server                                Task Statusing and Updates       av9k      Medium              Error is: StatusingInternalError. Details: Status approval internal error Attributes:  System.TimeoutException: Во время операции запроса в net.pipe://localhost/pscalc_b55b3a38be494f6392cdc4bd4ef5076b ответ не был получен в течение настроенного времени ожидания (00:01:00). Время, назначенное для выполнения этой операции, может быть составной частью более длинного тайм-аута.  Это может быть связано с тем, что служба продолжает обработать операцию, или с тем, что службе не удалось отправить ответное сообщение. Увеличьте значение тайм-аута операции (путем привода канал/прокси в IContextChannel и изменения свойства OperationTimeout), а также убедитесь, что служба способна подключиться к клиенту.    Server stack trace:      в System.ServiceModel.Dispatcher.DuplexChannelBinder.Request(Message me...         0265169d-c3a3-8074-98e4-8b28344074f4
                    Line 27464: 07/03/2015 16:39:10.46*      Microsoft.Office.Project.Server (0x092C)           0x9AD4 Project Server                                Task Statusing and Updates       av9k      Medium              ...ssage, TimeSpan timeout)     в System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)     в System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)     в System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)    Exception rethrown at [0]:      в System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)     в System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)     в Microsoft.Office.Project.Server.Interfaces.ICalcService.SaveProject(CalcServiceCallState callState, String sessionIdToken, Guid jobGuid, Guid sessionGuid, Boolea...      0265169d-c3a3-8074-98e4-8b28344074f4
                    Line 27465: 07/03/2015 16:39:10.46*      Microsoft.Office.Project.Server (0x092C)           0x9AD4 Project Server                                Task Statusing and Updates       av9k      Medium              ...n saveSync, EngineSessionState& sessionState, PSError& psError)     в Microsoft.Office.Project.Server.BusinessLayer.CalcServiceChannel.SaveProject(CalcServiceCallState callState, String sessionIdToken, Guid jobGuid, Guid sessionGuid, Boolean saveSync, EngineSessionState& sessionState, PSError& psError)     в Microsoft.Office.Project.Server.BusinessLayer.CalcServiceProxy.<>c__DisplayClass5.<SaveProject>b__4(ICalcServiceChannel calcServiceChannel, PSError& localPsError, EngineSessionState& localSessionState)     в Microsoft.Office.Project.Server.BusinessLayer.CalcServiceProxy.<>c__DisplayClass6a.<RunCalcServiceOperation>b__69(ICalcServiceChannel calcServiceChannel, PSError& localPsError, EngineSessionState& localSessionState)     в Microsoft.Office.Project.Server.BusinessLayer.CalcServicePro...            0265169d-c3a3-8074-98e4-8b28344074f4
                    Line 27466: 07/03/2015 16:39:10.46*      Microsoft.Office.Project.Server (0x092C)           0x9AD4 Project Server                                Task Statusing and Updates       av9k      Medium                  ...xy.<>c__DisplayClass6e`1.<RunCalcServiceOperation>b__6c()     в Microsoft.Office.Project.Server.Base.IdentityUtilities.<>c__DisplayClass1`1.<RunWithAccessToAppTierServices>b__0()     в Microsoft.SharePoint.SPSecurity.<>c__DisplayClass5.<RunWithElevatedPrivileges>b__3()     в Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)     в Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param)     в Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode)     в Microsoft.Office.Project.Server.BusinessLayer.CalcServiceProxy.RunCalcServiceOperation[T](CalcServiceOperation3`1 func, EngineSessionState& sessionState, String scopeName)     в Microsoft.Office.Project.Server.BusinessLayer.StatusA...          0265169d-c3a3-8074-98e4-8b28344074f4
                    Line 27467: 07/03/2015 16:39:10.46*      Microsoft.Office.Project.Server (0x092C)           0x9AD4 Project Server                                Task Statusing and Updates       av9k      Medium                  ...pprovalMessageHandler.<>c__DisplayClassc.<ProcessCore>b__8()     в Microsoft.Office.Project.Server.SecurityAuthorization.RunWithElevatedProjectServerPermissions(Action action)     в Microsoft.Office.Project.Server.BusinessLayer.StatusApprovalMessageHandler.ProcessCore(StatusApprovalApplyResult result, String sessionIdToken, StatusTransactionState expectedState)     в Microsoft.Office.Project.Server.BusinessLayer.StatusApprovalMessageHandler.Process(StatusApprovalMessage message, StatusTransactionState expectedState, String sessionIdToken, StatusApprovalApplyResult& result)  . Standard Information: PSI Entry Point:  Project User: i:0#.w|<removed username> Correlation Id: 558a6db4-8821-e511-80d5-005056010031 PWA Site URL: http://portal.<removed server name>.ru/PWA SA Name: Приложение службы сервера Pro...                0265169d-c3a3-8074-98e4-8b28344074f4
                    Line 27468: 07/03/2015 16:39:10.46*      Microsoft.Office.Project.Server (0x092C)           0x9AD4 Project Server                                Task Statusing and Updates       av9k      Medium              ...ject·Server PSError: StatusingInternalError (3116), LogLevelManager Warning-ulsID:0x6176396B has no entities explicitly specified.            0265169d-c3a3-8074-98e4-8b28344074f4
    
    
    
                    Line 27469: 07/03/2015 16:39:10.46         Microsoft.Office.Project.Server (0x092C)           0x9AD4 Project Server                                General                               b0ry       Medium              PWA:http://portal.<removed server name>.ru/PWA, ServiceApp:Приложение службы сервера Project·Server, User:i:0#.w|<removed username>, PSI: [ProjectServerError] Mismatched Attributes for PSErrorID StatusingInternalError. List of defined attributes: none. List of provided values: System.TimeoutException: Во время операции запроса в net.pipe://localhost/pscalc_b55b3a38be494f6392cdc4bd4ef5076b ответ не был получен в течение настроенного времени ожидания (00:01:00). Время, назначенное для выполнения этой операции, может быть составной частью более длинного тайм-аута.  Это может быть связано с тем, что служба продолжает обработать операцию, или с тем, что службе не удалось отправить ответное сообщение. Увеличьте значение тайм-аута операции (путем привода канал/прокси в IContextChannel и изменения свойства O...       0265169d-c3a3-8074-98e4-8b28344074f4
                    Line 27470: 07/03/2015 16:39:10.46*      Microsoft.Office.Project.Server (0x092C)           0x9AD4 Project Server                                General                               b0ry       Medium              ...perationTimeout), а также убедитесь, что служба способна подключиться к клиенту.    Server stack trace:      в System.ServiceModel.Dispatcher.DuplexChannelBinder.Request(Message message, TimeSpan timeout)     в System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)     в System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)     в System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)    Exception rethrown at [0]:      в System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)     в System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData,...         0265169d-c3a3-8074-98e4-8b28344074f4
                    Line 27471: 07/03/2015 16:39:10.46*      Microsoft.Office.Project.Server (0x092C)           0x9AD4 Project Server                                General                               b0ry       Medium              ... Int32 type)     в Microsoft.Office.Project.Server.Interfaces.ICalcService.SaveProject(CalcServiceCallState callState, String sessionIdToken, Guid jobGuid, Guid sessionGuid, Boolean saveSync, EngineSessionState& sessionState, PSError& psError)     в Microsoft.Office.Project.Server.BusinessLayer.CalcServiceChannel.SaveProject(CalcServiceCallState callState, String sessionIdToken, Guid jobGuid, Guid sessionGuid, Boolean saveSync, EngineSessionState& sessionState, PSError& psError)     в Microsoft.Office.Project.Server.BusinessLayer.CalcServiceProxy.<>c__DisplayClass5.<SaveProject>b__4(ICalcServiceChannel calcServiceChannel, PSError& localPsError, EngineSessionState& localSessionState)     в Microsoft.Office.Project.Server.BusinessLayer.CalcServiceProxy.<>c__DisplayClass6a.<RunCalcServiceOper...                0265169d-c3a3-8074-98e4-8b28344074f4
                    Line 27472: 07/03/2015 16:39:10.46*      Microsoft.Office.Project.Server (0x092C)           0x9AD4 Project Server                                General                               b0ry       Medium              ...ation>b__69(ICalcServiceChannel calcServiceChannel, PSError& localPsError, EngineSessionState& localSessionState)     в Microsoft.Office.Project.Server.BusinessLayer.CalcServiceProxy.<>c__DisplayClass6e`1.<RunCalcServiceOperation>b__6c()     в Microsoft.Office.Project.Server.Base.IdentityUtilities.<>c__DisplayClass1`1.<RunWithAccessToAppTierServices>b__0()     в Microsoft.SharePoint.SPSecurity.<>c__DisplayClass5.<RunWithElevatedPrivileges>b__3()     в Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)     в Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param)     в Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode)     в Microsoft.Office.Project.Server.BusinessLayer.CalcS...                0265169d-c3a3-8074-98e4-8b28344074f4
                    Line 27473: 07/03/2015 16:39:10.46*      Microsoft.Office.Project.Server (0x092C)           0x9AD4 Project Server                                General                               b0ry       Medium                  ...erviceProxy.RunCalcServiceOperation[T](CalcServiceOperation3`1 func, EngineSessionState& sessionState, String scopeName)     в Microsoft.Office.Project.Server.BusinessLayer.StatusApprovalMessageHandler.<>c__DisplayClassc.<ProcessCore>b__8()     в Microsoft.Office.Project.Server.SecurityAuthorization.RunWithElevatedProjectServerPermissions(Action action)     в Microsoft.Office.Project.Server.BusinessLayer.StatusApprovalMessageHandler.ProcessCore(StatusApprovalApplyResult result, String sessionIdToken, StatusTransactionState expectedState)     в Microsoft.Office.Project.Server.BusinessLayer.StatusApprovalMessageHandler.Process(StatusApprovalMessage message, StatusTransactionState expectedState, String sessionIdToken, StatusApprovalApplyResult& result)., LogLevelManager Warning-ulsID:0x623072...    0265169d-c3a3-8074-98e4-8b28344074f4
                    Line 27474: 07/03/2015 16:39:10.46*      Microsoft.Office.Project.Server (0x092C)           0x9AD4 Project Server                                General                               b0ry       Medium              ...79 has no entities explicitly specified.               0265169d-c3a3-8074-98e4-8b28344074f4
    


    Monday, July 6, 2015 7:24 AM
  • Hi Dmitrii, there are a few conditions that can lead to an internal error on updating status in a plan - some we have fixed - others coming soon, and some we are still isolating. We have seen this when an update is being made to a self assigned task - before the task gets accepted - or after it is rejected - and others where the plan is in a bad state (typically saving the plan can give an error 9000 - then no status updates will be successfully applied). The best course of action would be to open a support incident with us. For bugs we do not charge for support (either you would not be charged for the hours from a contract or you would get a refund if this was a paid incident) and certainly if you are getting internal errors then this is certainly a bug.

    Sorry I can't be of more help - but with a support incident there are more options available to us in terms of sharing tools for assisting with correcting the issue too.

    Best regards,

    Brian.


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    Tuesday, July 7, 2015 2:35 PM
    Owner
  • I installed September 2015 CU, where the problem has to be solved, but the problem persists
    Monday, November 9, 2015 5:58 PM
  • Did you get this issue resolve ? If yes, please share.

    Thank you,

    Monday, August 22, 2016 5:43 PM
  • I installed March 2016 CU, and the problem solved
    Monday, August 29, 2016 12:34 PM