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"Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) " RRS feed

  • Question

  • MOSS 2007:

    HI,

    We gen an error "Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) " while running command :

    stsadm -o backup -url Http://......

    This was working fine before we migrated to new domain. We could open sites after migration without any error but only backup of site is not possible.

    Please help to rectify this problem.


    • Edited by Mike Walsh FIN Wednesday, June 22, 2011 5:50 AM MS Sharepoint Server 2007 is hardly a useful title of a post to a forum where that product i the default. Title replaced. MOSS 2007 put in text.
    Wednesday, June 22, 2011 5:15 AM

Answers

  • HI Tejpal,

    In this scenario, SharePoint has to update the user’s security token periodically by connecting to the domain controller. By default, the token times out every 24 hours. I doubt  that the application pool account might not have the right permissions on the domain controller to update the user’s token. Because of this, we were getting the access denied error

    1)Grant the application pool account the appropriate permission by adding the account to the group “Windows Authorization Access Group” in Active Directory

    2)Also check with the permissions of the account for the backup folder

    http://blogs.msdn.com/b/joelo/archive/2007/02/13/protocols-ports-and-firewall-rules.aspx 

    in case if the above action does not resolve please post the ULS logs

    Thanks,

    Raj

    Wednesday, June 22, 2011 6:23 AM