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AD RMS with NO SCP - The directory service is unavailable RRS feed

  • Question

  • Hi Everybody, i have a strange problem with my AD RMS Environment. Here is my configuration:

    Server1: Windows 2012R2 -> AD & DNS

    Server2: Windows 2012R2 -> CA, RMS

    Client: Win7 64Bit, Office 2013

    The Website https://drm-server.drm.local/_wmcs/certification/certification.asmx is viewable from all clients, but when i try to connect in Office via Info->Protect Document->Restrictet Access i get the following error message:

    Sorry, something went wrong opening Informations Rights Management protected content. The directory service is unavailable

    I´m NOT allowed to set the SCP, so i created following Group Polices:


    <Properties name="" value="https://drm-server.drm.local/_wmcs/certification/certification.asmx" type="REG_SZ" key="SOFTWARE\Microsoft\DRMS" hive="HKEY_LOCAL_MACHINE" default="1" displayDecimal="1" action="U"/>
    <Properties name="" value="https://drm-server.drm.local/_wmcs/Certification" type="REG_SZ" key="SOFTWARE\Microsoft\MSDRM\ServiceLocation\Activation" hive="HKEY_LOCAL_MACHINE" default="1" displayDecimal="1" action="U"/>
    <Properties name="" value="https://drm-server.drm.local/_wmcs/Licensing" type="REG_SZ" key="SOFTWARE\Microsoft\MSDRM\ServiceLocation\EnterprisePublishing" hive="HKEY_LOCAL_MACHINE" default="1" displayDecimal="1" action="U"/>
    <Properties name="CorpLicenseServer" value="https://drm-server.drm.local/_wmcs/Licensing" type="REG_SZ" key="SOFTWARE\Microsoft\Office\15.0\Common\DRM" hive="HKEY_LOCAL_MACHINE" default="0" displayDecimal="1" action="U"/>
    <Properties name="CorpCertificationServer" value="https://drm-server.drm.local/_wmcs/Certification" type="REG_SZ" key="SOFTWARE\Microsoft\Office\15.0\Common\DRM" hive="HKEY_LOCAL_MACHINE" default="0" displayDecimal="1" action="U"/>
    <Properties name="" value="https://drm-server.drm.local/_wmcs/certification/certification.asmx" type="REG_SZ" key="SOFTWARE\Microsoft\DRM" hive="HKEY_LOCAL_MACHINE" default="1" displayDecimal="1" action="U"/>
    <Properties name="CloudLicenseServer" value="https://drm-server.drm.local/_wmcs/licensing" type="REG_SZ" key="SOFTWARE\Microsoft\Office\15.0\Common\DRM" hive="HKEY_LOCAL_MACHINE" default="0" displayDecimal="1" action="U"/

    I´ve got the informations about the reg entries from following sites:

    http://blogs.technet.com/b/rmssupp/archive/2007/07/13/rms-testing-rms-without-modifying-the-ad.aspx

    http://realercheng.wordpress.com/2013/01/09/ad-rms-server-with-no-scp/

    http://technet.microsoft.com/en-us/library/cc755112.aspx

    Summary: All registry entries are set, there is no problems with connection to the certification website, the template path is also accessable for everyone.

    I don´t know what to do know :( I´m very happy about any help from your side guys!!!

    Wednesday, October 29, 2014 9:47 AM

Answers