locked
Upgradation from Windows 8 pro to Windows 8.1 RRS feed

  • Question

  • My windows is not being upgraded from windows 8 pro to windows 8.1.It gives an error,"Sorry,this update isn't available for you pc or you might be running an edition of windows that does not support updating from the store". kindly help,how can I upgrade it?
    Friday, April 18, 2014 11:47 AM

Answers

  • If you installed Windows 8 Pro from TechNet or MSDN or if it is volume license , it won't update through store and you should do it manually or your IT admin must deploy it. Direct upgrade for Windows 8 to Windows 8.1 through Store is possible if it is retail version of Windows 8 such as preinstalled Windows 8 or the one you bough from shop.
    • Proposed as answer by kelvin_hsu Monday, April 21, 2014 2:34 AM
    • Marked as answer by Michael_Martin Tuesday, April 22, 2014 6:44 PM
    Saturday, April 19, 2014 10:39 AM
  • Hi,

    Cyber_Defend is right.

    You can use the following command to check your Windows 8.1 edition and activation information

    Press Win+R, and type the command below:

    slmgr.vbs /dlv

    Also, please refer to:

    http://windows.microsoft.com/en-us/windows-8/why-can-t-find-update-store

    Regards,


    Kelvin Xu
    TechNet Community Support

    Monday, April 21, 2014 2:51 AM

All replies

  • If you installed Windows 8 Pro from TechNet or MSDN or if it is volume license , it won't update through store and you should do it manually or your IT admin must deploy it. Direct upgrade for Windows 8 to Windows 8.1 through Store is possible if it is retail version of Windows 8 such as preinstalled Windows 8 or the one you bough from shop.
    • Proposed as answer by kelvin_hsu Monday, April 21, 2014 2:34 AM
    • Marked as answer by Michael_Martin Tuesday, April 22, 2014 6:44 PM
    Saturday, April 19, 2014 10:39 AM
  • Hi,

    Cyber_Defend is right.

    You can use the following command to check your Windows 8.1 edition and activation information

    Press Win+R, and type the command below:

    slmgr.vbs /dlv

    Also, please refer to:

    http://windows.microsoft.com/en-us/windows-8/why-can-t-find-update-store

    Regards,


    Kelvin Xu
    TechNet Community Support

    Monday, April 21, 2014 2:51 AM