windows update fails on Win7 clients with 8024402C code; but windows 10 clients can get updates from WSUS RRS feed

  • Question

  • I checked Windowsupdate.log and by some reason windows 7 clients unable to access website located on WSUS server ususserver:8530/selfupdate/wuident.cab


    Wednesday, May 25, 2016 1:16 PM


  • Hi NeedSupport,

    1. Please check the DNS settings on Win7 clients, verify if they can resolve the WSUS server's name to correct IP address;

    2. If the DNS settings are correct while clients still couldn't update from WSUS server, please try resetting Windows update component on clients

    Reset Windows update component:


    Best Regards,


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    Thursday, May 26, 2016 5:47 AM