Word for Mac won't save documents

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  I am using Word for Mac 16.13.1. I can create new documents and enter and edit text but the documents are not saving. What can I do to fix this?

  What do you mean about "not saving"? Can you click Save button to save it manually? Is there any error description when you save it?

  Also try to use Save As option for document. When create a new document, type some words, close the Word window, is there a dialog for saving?

  Please provide more information about the saving issue for further analysis.

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  Best Regards,
  Winnie Liang
  

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  • Proposed as answer by Winnie LiangMicrosoft contingent staff Monday, June 4, 2018 9:46 AM

  Wednesday, May 30, 2018 8:36 AM
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  I have similar problem. I open a new doc (doc9 in this case) and when I try and save it I am asked for a document name and I enter the name and then press save and the mac whirrs away and then the screen comes back with the same name doc9 and the doc has not been saved with the new name. 

  Sunday, July 8, 2018 10:24 AM
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  Looking for an answer on this too.

  Aitan

  Friday, October 11, 2019 8:07 PM