Response Group data report issue RRS feed

  • Question

  • Hello Everyone,

    I am working on something, Where the user is facing issue with the response group data report.

    What is happening : -
    When User pulls up the report for the response group and in the data it shows 120 calls were Answered by that team but when user clicks on that 120 (Hyperlink) then the report only shows the 30 calls PAGE 1 OF 1.
    So, the data is missing , it shows the actual calls were answered as 120 but the report on provides 30 to 40 call's data.
    NOTE : The data about other response groups shows the correct data.
    User's Environment :- Skype On-prem.
    Please let me know if you need more details.
    Thank you.

    Tuesday, December 3, 2019 11:52 PM

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