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Windows Update won't work

    General discussion


  • C:\Windows\system32>net stop wuauserv
    The service name is invalid.

    More help is available by typing NET HELPMSG 2185.


    C:\Windows\system32>net stop CryptSvc
    The Cryptographic Services service is stopping..
    The Cryptographic Services service was stopped successfully.


    C:\Windows\system32>ren C:\Windows\system32\catroot2 catroot2.old
    The system cannot find the file specified.

    C:\Windows\system32>ren C:\Windows\SoftwareDistribution sold.old
    The system cannot find the file specified.

    C:\Windows\system32>net start CryptSvc
    The Cryptographic Services service is starting.
    The Cryptographic Services service was started successfully.


    C:\Windows\system32>net start wuauserv
    The service name is invalid.

    More help is available by typing NET HELPMSG 2185.


    C:\Windows\system32>pause
    Press any key to continue . . .
                                                   ŕ吀Ừ륀*랰*
    Monday, June 11, 2018 4:04 AM

All replies

  • Hi,

    Can you describe the problem more clearly? Can you check for update? Can you manually download the update? 

    If fail, what is the error message and error code?

    From the command you provide, the wuauserv service name is invalid, what if you go to services.msc and find windows update service to check its status. 

    You can also take the following steps:

    1.Check whether HKEY_LOCAL_MACHINE\COMPONENTS existed. If it is existed, backup and delete it manually.

    2.Check whether pending.xml existed in C:\Windows\WinSXS. Backup and delete.

    3.Check HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ComponentBased Servicing, press Ctrl+F, search for the KB number we have installed manually.

    If we have found any related registry keys, backup and delete them.


    Please remember to mark the replies as answers if they help.
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    Tuesday, June 12, 2018 2:52 AM
  • check out this link download and run the script it should help.

    https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc


    Every second counts..make use of it. Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights.

    Tuesday, June 12, 2018 9:00 AM
  • Hello,

    try with dedicated Microsoft troubleshooter: https://support.microsoft.com/en-us/help/4027322/windows-update-troubleshooter

    Please, let us know.

    _____________________________________

    Please mark the reply as an answer if you find it is helpful.

    Tuesday, June 12, 2018 12:18 PM