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windows security service is turned off,and it still turns itself off ater setting it to automatic RRS feed

  • Question

  • i av win 7 home,i get windows security service is turned off,after reading the forum,i followed the instruction,set it to automatic,when i want to turn it on at the security center,it brings the message again,autumatically disabling it self.i am using Microsoft security essentials,i av read many post but none is addressing the problem.please help..............
    Sunday, July 10, 2011 10:21 AM

Answers

  • Hi kowokowo,

    I could not see we have Windows security services from Services.msc, do you mean MSIT TPM Security Service?

    Such issue may occur due to conflict with third party software. Let us prepare clean boot to troubleshoot first:

    Http://support.microsoft.com/kb/331796

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Thursday, July 14, 2011 9:21 AM
    Moderator
  • Hi kowokowo, you said..

    i av win 7 home,i get windows security service is turned off,after reading the forum,i followed the instruction,set it to automatic,when i want to turn it on at the security center,it brings the message

     

    Just go into taskmanager (look for it in the menu that pops up when you right click on the taskbar; & 'Start Task Manager'.) Go to the processes screen - and check for the filename "msseces.exe". If you can see it there it is definitely running on your system. It runs in the background using the -hide parameter which you can see on the command line there too.

    Also you'll need to apply any updated definitions for it you receive using 'Windows Update' as well.

    Regards, pkn2011 

     

    (Note:  In Windows Vista look for the file "MSASCui.exe" instead)


    • Edited by pkn2011 Monday, July 11, 2011 1:17 PM Added Vista Note
    • Marked as answer by Magon LiuModerator Thursday, July 21, 2011 8:42 AM
    Monday, July 11, 2011 1:03 PM
  • Hi Kowokowo, and others: when Davidhk129 said..

    Have you run a full virus scan with your MSE ?
    See if it catches anything.

     

    I notice with Win7 you get a context menu (right click on a file)  that lets you "Scan with Microsoft Security Essentials". Works good and opens the program's UI on your desktop. Excellent! 8-)

    So then you can update definitions - run a full/partial disk scan from there..

    pkn2011

     

    (Vista note: I don't have this there, I usually wait for the Defender Icon to appear in my systray. Can we add it to our context menu too? if so can someone please explain if they know how.. Thanks.)

     

    Tuesday, July 12, 2011 9:49 PM
  • Hi, when I said..

    (Vista note: I don't have this there, I usually wait for the Defender Icon to appear in my systray. Can we add it to our context menu too? if so can someone please explain if they know how.. Thanks.)

     

    I tried dropping a shortcut for MSASCui.exe (the MSE(defender) user interface located at "C:\Program Files\Windows Defender") into the "Send To" path just then. But right clicking a file and using 'Send To > Scan with Defender' (the name I gave the shortcut) only opened up the User interface. It didn't scan the file (a text..)

    But that's a step forward at least though I guess..

    Regards, pkn2011 

    Tuesday, July 12, 2011 10:29 PM

All replies

  • Hi kowokowo, you said..

    i av win 7 home,i get windows security service is turned off,after reading the forum,i followed the instruction,set it to automatic,when i want to turn it on at the security center,it brings the message

     

    Just go into taskmanager (look for it in the menu that pops up when you right click on the taskbar; & 'Start Task Manager'.) Go to the processes screen - and check for the filename "msseces.exe". If you can see it there it is definitely running on your system. It runs in the background using the -hide parameter which you can see on the command line there too.

    Also you'll need to apply any updated definitions for it you receive using 'Windows Update' as well.

    Regards, pkn2011 

     

    (Note:  In Windows Vista look for the file "MSASCui.exe" instead)


    • Edited by pkn2011 Monday, July 11, 2011 1:17 PM Added Vista Note
    • Marked as answer by Magon LiuModerator Thursday, July 21, 2011 8:42 AM
    Monday, July 11, 2011 1:03 PM
  • i av win 7 home,i get windows security service is turned off,after reading the forum,i followed the instruction,set it to automatic,when i want to turn it on at the security center,it brings the message again,autumatically disabling it self.i am using Microsoft security essentials,i av read many post but none is addressing the problem.please help..............


    Have you run a full virus scan with your MSE ?
    See if it catches anything.

    Recommend that you install Malwarebytes and run it. It is one of the best in the business.

    http://www.malwarebytes.org/products/malwarebytes_free
    *** Pick the free version.

    After it is installed, it should prompt you to update. It it does not, click Update button > after update is done, click Scanner button > click Perform full scan > wait. It will give you a summarized report at the end.


    If it solves your problem, I did it. If it does not, my twin brother did it.
    Monday, July 11, 2011 3:37 PM
  • Hi Kowokowo, and others: when Davidhk129 said..

    Have you run a full virus scan with your MSE ?
    See if it catches anything.

     

    I notice with Win7 you get a context menu (right click on a file)  that lets you "Scan with Microsoft Security Essentials". Works good and opens the program's UI on your desktop. Excellent! 8-)

    So then you can update definitions - run a full/partial disk scan from there..

    pkn2011

     

    (Vista note: I don't have this there, I usually wait for the Defender Icon to appear in my systray. Can we add it to our context menu too? if so can someone please explain if they know how.. Thanks.)

     

    Tuesday, July 12, 2011 9:49 PM
  • Hi, when I said..

    (Vista note: I don't have this there, I usually wait for the Defender Icon to appear in my systray. Can we add it to our context menu too? if so can someone please explain if they know how.. Thanks.)

     

    I tried dropping a shortcut for MSASCui.exe (the MSE(defender) user interface located at "C:\Program Files\Windows Defender") into the "Send To" path just then. But right clicking a file and using 'Send To > Scan with Defender' (the name I gave the shortcut) only opened up the User interface. It didn't scan the file (a text..)

    But that's a step forward at least though I guess..

    Regards, pkn2011 

    Tuesday, July 12, 2011 10:29 PM
  • Hi kowokowo,

    I could not see we have Windows security services from Services.msc, do you mean MSIT TPM Security Service?

    Such issue may occur due to conflict with third party software. Let us prepare clean boot to troubleshoot first:

    Http://support.microsoft.com/kb/331796

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Thursday, July 14, 2011 9:21 AM
    Moderator