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Power management problems RRS feed

  • Question

  • Older (2009) MSI motherboard with AM2+ processor. Win7-orig (not SP1)

    Wake-up from mouse move or click event: screen blinks, then goes black, then after 1 minute the screen is FINALLY restored ! This is awful....of course.

    Power Options: Turn off the display after 10 minutes; computer to sleep after 30 minutes

    In the BIOS, I Tried all 4 combinations of S1, S3, Controlled in BIOS, Controlled in OS......SAME RESULT.

    Does Win7 SP1 fix this problem at all ? or does this seem like a BIOS or video Driver problem....which is an ATI BUILT-INTO-THE-MOTHERBOARD.


    • Edited by Syswizard Thursday, October 27, 2011 4:19 PM
    Thursday, October 27, 2011 4:18 PM

Answers

  • Hi,

    Based on my experence, most of this kinds of issue are caused by the device drivers. Have you tried to update the driver of your display card to latest version for a test.

    Also, please take a look at the link below.

    http://support.microsoft.com/kb/266283 


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Juke Chou Friday, November 4, 2011 3:38 AM
    Monday, October 31, 2011 9:20 AM

All replies

  • Syswizard wrote:

    Older (2009) MSI motherboard with AM2+ processor. Win7-orig (not SP1)

    Wake-up from mouse move or click event: screen blinks, then goes
    black, then after 1 minute the screen is FINALLY restored ! This is
    awful....of course.

    Power Options: Turn off the display after 10 minutes; computer to
    sleep after 30 minutes

    In the BIOS, I Tried all 4 combinations of S1, S3, Controlled in
    BIOS, Controlled in OS......SAME RESULT.

    Does Win7 SP1 fix this problem at all ? or does this seem like a BIOS
    or video Driver problem....which is an ATI BUILT-INTO-THE-MOTHERBOARD.

    Do you mean wake up from sleep or just turning on the display? The
    display should come back immediately if it was just shut off - I assume
    you have a LCD screen (on a CRT display the start of the display can
    take quite a while).
    But if you put your computer to sleep a wake up time of 1 minute is
    quite okay - you could speed that up, if you replace your harddrives by
    SSD drives.

    All this is depending mostly on hardware and almost nothing can be done
    by Windows to speed up the hardware.


    Wolfgang
    Thursday, October 27, 2011 5:53 PM
  • Main problem: Just the having the power to the Display come back PROPERLY.
    The power light goes from yellow to blue, the screen flickers once or twice for a second, then goes BLACK for another minute. Then it displays normally. ONE FULL MINUTE TO RETURN TO NORMAL - just unacceptable.

    LCD is Hanns-G 28" 1080p monitor.

    I do have a OCZ 80 gig SSD. It is set for IDE mode. Someone on another forum said THAT was the problem. It should be set for ACH or something like that. When I changed that in the BIOS, then of course Win 7 would not boot. Why would the drive have anything to do with the display....doesn't make sense....

    The MSI forum people were complete clueless and actually nasty when I started to double-post. I have a feeling this is a BIOS problem of theirs they do not want to fix. Actually, I think all AMD-based motherboards are now getting their BIOS updated by AMD....who now also own ATI, the display adapter manufacturer. All fingers now point to AMD.

     

     

    Thursday, October 27, 2011 6:17 PM
  • Syswizard wrote:

    Main problem: Just the having the power to the Display come back
    PROPERLY.  The power light goes from yellow to blue, the screen
    flickers once or twice for a second, then goes BLACK for another
    minute. Then it displays normally. ONE FULL MINUTE TO RETURN TO
    NORMAL - just unacceptable.

    LCD is Hanns-G 28" 1080p monitor.

    I do have a OCZ 80 gig SSD. It is set for IDE mode. Someone on
    another forum said THAT was the problem. It should be set for ACH or
    something like that. When I changed that in the BIOS, then of course
    Win 7 would not boot. Why would the drive have anything to do with
    the display....doesn't make sense....

    The MSI forum people were complete clueless and actually nasty when I
    started to double-post. I have a feeling this is a BIOS problem of
    theirs they do not want to fix. Actually, I think all AMD-based
    motherboards are now getting their BIOS updated by AMD....who now
    also own ATI, the display adapter manufacturer. All fingers now point
    to AMD.

     

     

    Although that has nothing to do with Windows you could test your
    display on another computer and try another display on this PC. Finally
    you could test another graphics card to find out, where the problem
    really lies. As a last Windows concerning question: In your sleep
    options you do not have set hibernation to occur after some time -
    because from hibernation you can get quite long startup times? Also if
    you need network resources to display your desktop, awaking from sleep
    needs to reconnect to those resources and download those into video
    memory, which can be time consuming. And finally video controllers,
    with huge memory capacities do need some time to fully initialize, so
    if it is shut down completely during sleep, that can add another delay
    in the restoration of the display.


    Wolfgang
    Thursday, October 27, 2011 7:17 PM
  • Syswizard wrote:

    Although that has nothing to do with Windows you could test your
    display on another computer and try another display on this PC.

    I have an identical display working fine on another computer.

    Finally
    you could test another graphics card to find out, where the problem
    really lies.

    Yes, I believe this is where the problem lies. The graphics are built-into the motherboard. I am not happy with this adapter set-up.... I am unable to set custom resolutions like I can with NVidea cards.

    As a last Windows concerning question: In your sleep
    options you do not have set hibernation to occur after some time -
    because from hibernation you can get quite long startup times? Also if
    you need network resources to display your desktop, awaking from sleep
    needs to reconnect to those resources and download those into video
    memory, which can be time consuming.

    Awake from hiberation works fine....no detectable delay.

    And finally video controllers,
    with huge memory capacities do need some time to fully initialize, so
    if it is shut down completely during sleep, that can add another delay
    in the restoration of the display.

    1 minute ? That's a lifetime to hardware timing issues !

    I think we've isolated this to the motherboard graphics....likely a DRIVER problem or bug.....never to be resolved of course.


    Wolfgang

    Thursday, October 27, 2011 8:49 PM
  • I strongly recommend installing SP1 immediately


    Thanks Vegan. I just did that.....and there was no change. This is definitely a display adapter driver problem.

    Since it's an older motherboard with built-in ATI adapter, there is practically no chance of an update.

    I'll going to add an NVidea Adapter....as I now have no confidence in ATI adapters.

    Never ever had a problem with an NVidea card.

     

     

    Friday, October 28, 2011 11:59 AM
  • THIS IS UNBELIEVABLE: INSTALLED Windows SP-1 and the problem remained !

    GET THIS: Took someone's advice and installed the Google Screensaver......AND that is a workaround for now....but this huge monitor continues to waste power !

    This is just another case of lousy driver software....probably outsourced.

     

     

    Friday, October 28, 2011 5:30 PM
  • Hi,

    Based on my experence, most of this kinds of issue are caused by the device drivers. Have you tried to update the driver of your display card to latest version for a test.

    Also, please take a look at the link below.

    http://support.microsoft.com/kb/266283 


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Juke Chou Friday, November 4, 2011 3:38 AM
    Monday, October 31, 2011 9:20 AM
  • Thanks Jake - I did perform the update. For AMD-based motherboards, they have this utility called "Live Update" and it supposedly determines what BIOS, drivers, utilities to download to update. Funny thing is: they don't automatically install after being downloaded !

    That being said, after running it lately, it appears everything is up-to-date. What this means is that the drivers for the video are definitely buggy and/or outdated.

    I've got a new nVidia card on the way....and that should resolve this.

     

    Monday, October 31, 2011 11:15 AM