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  • Hi everyone,

    I have a question about internet explorer 11. I'm currently running windows 7 on my desktop computer. I'm having a problem that I hope I describe accurately. When I use the mouse pointer to click on a link, sometimes the link that is directly behind my pointer from the original page will open. Example, if i'm on huffingtonpost.com and click on a story, whatever story behind what my mouse pointer clicks on will open.  Other times when I go to close a tab, I always open a link in a new tab, it will close out all tabs and the original page. I have downloaded and run numerous  anti-virus, malware, shareware and any other program I can think of and nothing helps find the problem. If any in the community could help me out, I would be grateful. Thank you.


    Wednesday, May 6, 2015 5:09 AM

Answers

All replies

  • When I use the mouse pointer to click on a link, sometimes the link that is directly behind my pointer from the original page will open.

    Too bad it is not reliably reproducible; otherwise I would suggest using different methods of opening the link--different than left clicking.

    Other times when I go to close a tab, I always open a link in a new tab, it will close out all tabs and the original page.

    Like the window's Close box is being hit instead of a Tab's x?



    Robert Aldwinckle
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    Thursday, May 7, 2015 7:58 PM
    Answerer
  • Thank you for replying to my post. It's weird but it doesn't do it every time. To me that's the most frustrating because I think I have the problem fixed and then it will start opening a link behind the pointer again.

    Yes, that's exactly what it seems like it's doing. The only way I can really trust not to close out all the tabs is to right click on the tab it's self and hit close tab. Any suggestions would be greatly appreciated.

    Mike

    Friday, May 8, 2015 2:57 AM
  • The only way I can really trust not to close out all the tabs is to right click on the tab it's self and hit close tab.

    That's if you are constrained to using a mouse or pointer device.  FWIW I almost always just use Ctrl-w.  No chance of your problem that way.


    Robert Aldwinckle
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    Friday, May 8, 2015 11:58 AM
    Answerer
  • Hi,

    The first steps for Internet Explorer trouble shooting is running it under no add-ons mode

    http://blogs.msdn.com/b/ie/archive/2006/07/25/678113.aspx

    If the issue disappeared under no add-ons mode, try removing add-ons from your Internet Explorer.

    http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-11

    Also you could check this issue under clean boot and safe mode with network

    How to perform a clean boot in Windows

    https://support.microsoft.com/en-us/kb/929135/

    Start your computer in safe mode

    http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7

    Regards,

    D. Wu


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Tuesday, May 12, 2015 1:27 AM
    Moderator