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PASSWORDS RRS feed

  • Question

  • WHY DO I NEED TO FILL IN MY PASSWORDS SEVERAL TIMES A DAY????????????????????
    Thursday, June 13, 2019 10:41 PM

All replies

  • Hi,

    Do you mean that your Outlook client keep prompting for password? 

    What specific operations did you do before this problem occurred?

    Please make sure you have entered the correct username and password and you have not changed your password recently. It is also suggested to reset your password on both web mail and Outlook client.

    Besides, password prompting issue can be related with many aspects.

    1. Corrupt Outlook profile: Corrupt profile may cause Outlook to no longer remember your password. Please try to create a new mail profile in Control Panel > Mail and reconfigure your email account in the new profile to fix the issue.
    2. Slow or unstable network connection: If your network connection is slow or unstable, Outlook may lose connection to the mail server. When Outlook try to reconnect, it will prompt for the credentials. 
    3. Antivirus programs: Antivirus software usually integrates into your Outlook and it may cause some conflicts. Try to temporarily turn off your antivirus software to check if the issue will be gone.


    Hope this can be helpful.

    Regards,

    Aidan Wang


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

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    Friday, June 14, 2019 2:07 AM
  • Hi,

    Please remember to mark the replies as answers if they helped.

    And if you need further assistance on this, please feel free to post back.

    Regards,

    Aidan Wang


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Monday, June 17, 2019 7:49 AM