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Lync Diagnostic ID 52010 RRS feed

  • Question

  • One of my users recently reported that they had a bad audio experience over the conference. When I pulled the report for the call I didnt see anything out of ordinary. But the mark for the call was yellow (which I assume is not good) and also I saw the Diagnostic ID 52010 highlighted. 

    I have searched internet but there is not a single trace of this Diag-ID. 

    Does anyone have an idea what this means?

    It would be great if Microsoft actually published something that explained all possible IDs. (although I wont raise my hopes on that :))

    Thanks

    Friday, July 4, 2014 4:24 AM

All replies

  • Hi,

    Here are some Explained ID's

    http://msdn.microsoft.com/en-us/library/gg132446(v=office.12).aspx


    Whenever you see a helpful reply, click on Vote As Helpful & click on Mark As Answer if a post answers your question.

    Friday, July 4, 2014 7:48 AM
  • Hi Raju,

    Thanks, but it does not have the full list. It did not help me as I couldn't find the codes I was looking for. 

    Does anyone know what Diagnostic ID 52010 actually mean?

    Thanks

    Friday, July 4, 2014 3:52 PM
  • There are few information about the Diagnostic ID 52010.

    Which report did you use?

    The Monitoring Dashboard provides administrators with a quick overview of their Microsoft Lync Server 2013 system health and system usage.

    You can check that first. For details, see http://technet.microsoft.com/en-us/library/jj721905.aspx.


    Lisa Zheng
    TechNet Community Support

    Monday, July 7, 2014 10:34 AM
    Moderator
  • Hi Lisa,

    I am sorry that I had to unmark your comment as an answer. Your post did not answer my question at all. I asked for information regarding Diag ID 52010. Although you admit there isnt any info on this Diag (which in my opinion is responsibility of Microsoft to provide) you go went ahead and unilaterally decided to mark your own comment as an answer. I respectfully disagree.

    Thanks,

    Friday, July 18, 2014 1:52 AM
  • Does anyone have a clue where to get these diagnostic reports descriptions? Its a real frustrating situation where these error messages are thrown without anyone knowing what they mean. 
    • Proposed as answer by GrapGat Thursday, October 10, 2019 9:53 AM
    • Unproposed as answer by GrapGat Thursday, October 10, 2019 9:53 AM
    Wednesday, July 23, 2014 1:35 PM
  • Hi,

    Please have a look here: https://lyncforbusiness.wordpress.com/2015/10/15/lync-diagnostic-codes/

    Thursday, October 10, 2019 10:02 AM