Hi,
What's your account type? Exchange, POP or IMAP?
Do you mean you cannot log on your account or folders are invisible?
Please check on the web mail to see if same issue occurs.
Are there any error messages?
We can try
creating a new profile to see the results.
Please post back with more details so that we can do more research.
Any updates, please feel free to tell me.
Regards,
Perry
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