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consistency error for a single database. RRS feed

  • Question

  • Hi,

    I am using DPM 2010 for exchange dag backup. For past couple of days backup for a single database is failing with error replica is inconsistnet. I tried stopping the consitency check on the protection group but still fails. Even after repeated try for consitency check it fails again.

    The replica of Exchange Mailbox Database DILMBX01 on SRVDILMB01.bharatserums.com is not consistent with the protected data source. DPM error ID = 30133. (ID 33123)

    Following are the error on the mailbox server, also there is no vss error:


    Log Name:      Application
    Source:        MSExchangeIS Mailbox Store
    Date:          17-09-2011 17:24:16
    Event ID:      7043
    Task Category: IS/AD Interactions
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      SRVDILMB01.bharatserums.com
    Description:
    The mailbox GUID of an external system mailbox ('Mailbox - SystemMailbox{dd527669-acd8-4114-9feb-bd08991fcaf4}') does not match the information in the Active Directory for the mailbox. The existing GUID ('afb0ceaf-be12-4450-b365-1d35684c61c3: /o=BSVL/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=SystemMailbox{dd527669-acd8-4114-9feb-bd08991fcaf4}') has been replaced with the expected GUID ('575c19f2-60b0-4fdb-afaf-36e7ac7004ab: /o=BSVL/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=SystemMailbox{dd527669-acd8-4114-9feb-bd08991fcaf4}').
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MSExchangeIS Mailbox Store" />
        <EventID Qualifiers="32771">7043</EventID>
        <Level>3</Level>
        <Task>3</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-09-17T11:54:16.000000000Z" />
        <EventRecordID>1109181</EventRecordID>
        <Channel>Application</Channel>
        <Computer>SRVDILMB01.bharatserums.com</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Mailbox - SystemMailbox{dd527669-acd8-4114-9feb-bd08991fcaf4}</Data>
        <Data>afb0ceaf-be12-4450-b365-1d35684c61c3: /o=BSVL/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=SystemMailbox{dd527669-acd8-4114-9feb-bd08991fcaf4}</Data>
        <Data>575c19f2-60b0-4fdb-afaf-36e7ac7004ab: /o=BSVL/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=SystemMailbox{dd527669-acd8-4114-9feb-bd08991fcaf4}</Data>
        <Binary>5B444941475F4354585D000086000000FFC81800000000000002780000003A67F01FFE000000465600100F010480146500100F010480A41D40100F010480F06400100F010480A41940100F010480465600100000008063F70010BDF9FFFF87094010BFF9FFFFD25560200F01048040000C6800000000070E4010BFF9FFFF070A4010BFF9FFFF63F70010BDF9FFFF87094010BFF9FFFF</Binary>
      </EventData>
    </Event>

     

    Log Name:      Application
    Source:        MSExchangeIS
    Date:          17-09-2011 17:28:34
    Event ID:      9782
    Task Category: Exchange VSS Writer
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      SRVDILMB01.bharatserums.com
    Description:
    Exchange VSS Writer (instance d7191359-0759-4bd3-9397-3a0875b7dd0d:87) has completed the backup of database 'DILMBX01' with errors. The backup did not complete successfully, and no log files were truncated for this database.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MSExchangeIS" />
        <EventID Qualifiers="49193">9782</EventID>
        <Level>2</Level>
        <Task>41</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-09-17T11:58:34.000000000Z" />
        <EventRecordID>1109182</EventRecordID>
        <Channel>Application</Channel>
        <Computer>SRVDILMB01.bharatserums.com</Computer>
        <Security />
      </System>
      <EventData>
        <Data>d7191359-0759-4bd3-9397-3a0875b7dd0d:87</Data>
        <Data>DILMBX01</Data>
        <Binary>46756C6C00</Binary>
      </EventData>
    </Event>

     


    Log Name:      Application
    Source:        ESE
    Date:          17-09-2011 17:28:34
    Event ID:      2007
    Task Category: (16)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      SRVDILMB01.bharatserums.com
    Description:
    The description for Event ID 2007 from source ESE cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:

    Information Store
    3100
    87

    The specified resource type cannot be found in the image file

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="ESE" />
        <EventID Qualifiers="0">2007</EventID>
        <Level>2</Level>
        <Task>16</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-09-17T11:58:34.000000000Z" />
        <EventRecordID>1109183</EventRecordID>
        <Channel>Application</Channel>
        <Computer>SRVDILMB01.bharatserums.com</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Information Store</Data>
        <Data>3100</Data>
        <Data>
        </Data>
        <Data>87</Data>
      </EventData>
    </Event>

     


    Log Name:      Application
    Source:        MSExchangeIS Mailbox Store
    Date:          17-09-2011 17:32:31
    Event ID:      7043
    Task Category: IS/AD Interactions
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      SRVDILMB01.bharatserums.com
    Description:
    The mailbox GUID of an external system mailbox ('Mailbox - SystemMailbox{dd527669-acd8-4114-9feb-bd08991fcaf4}') does not match the information in the Active Directory for the mailbox. The existing GUID ('575c19f2-60b0-4fdb-afaf-36e7ac7004ab: /o=BSVL/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=SystemMailbox{dd527669-acd8-4114-9feb-bd08991fcaf4}') has been replaced with the expected GUID ('afb0ceaf-be12-4450-b365-1d35684c61c3: /o=BSVL/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=SystemMailbox{dd527669-acd8-4114-9feb-bd08991fcaf4}').
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MSExchangeIS Mailbox Store" />
        <EventID Qualifiers="32771">7043</EventID>
        <Level>3</Level>
        <Task>3</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-09-17T12:02:31.000000000Z" />
        <EventRecordID>1109187</EventRecordID>
        <Channel>Application</Channel>
        <Computer>SRVDILMB01.bharatserums.com</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Mailbox - SystemMailbox{dd527669-acd8-4114-9feb-bd08991fcaf4}</Data>
        <Data>575c19f2-60b0-4fdb-afaf-36e7ac7004ab: /o=BSVL/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=SystemMailbox{dd527669-acd8-4114-9feb-bd08991fcaf4}</Data>
        <Data>afb0ceaf-be12-4450-b365-1d35684c61c3: /o=BSVL/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=SystemMailbox{dd527669-acd8-4114-9feb-bd08991fcaf4}</Data>
        <Binary>5B444941475F4354585D00007E000000FF840700000000000002700000003A67F01FFE000000465600100F010480146500100F010480A41D40100F010480F06400100F010480A41940100F01048063F700100000008087094010BFF9FFFFD25560200F01048040000C680F010480070E4010BFF9FFFF070A4010BFF9FFFF63F700100F01048087094010BFF9FFFF</Binary>
      </EventData>
    </Event>

     

     

    C:\Users\administrator.BHARATSERUMS>vssadmin list writers
    vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
    (C) Copyright 2001-2005 Microsoft Corp.

    Writer name: 'Task Scheduler Writer'
       Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
       Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
       State: [1] Stable
       Last error: No error

    Writer name: 'VSS Metadata Store Writer'
       Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
       Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
       State: [1] Stable
       Last error: No error

    Writer name: 'Performance Counters Writer'
       Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
       Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
       State: [1] Stable
       Last error: No error

    Writer name: 'ASR Writer'
       Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
       Writer Instance Id: {f3b649cf-9922-4f74-83b9-ee2db3031b97}
       State: [1] Stable
       Last error: No error

    Writer name: 'System Writer'
       Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
       Writer Instance Id: {b5426871-b9d1-4931-972c-b01df942e334}
       State: [1] Stable
       Last error: No error

    Writer name: 'IIS Metabase Writer'
       Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
       Writer Instance Id: {8a64f0fe-1e3c-49b8-baa8-339ebaf4d849}
       State: [1] Stable
       Last error: No error

    Writer name: 'Microsoft Exchange Writer'
       Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
       Writer Instance Id: {d2e43a30-fb94-42e1-9886-6ca678151be0}
       State: [1] Stable
       Last error: No error

    Writer name: 'Registry Writer'
       Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
       Writer Instance Id: {7a3ee0a8-56a3-4761-80f7-0692cdef3255}
       State: [1] Stable
       Last error: No error

    Writer name: 'Shadow Copy Optimization Writer'
       Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
       Writer Instance Id: {3bedb72b-1967-4fb8-ad4d-d87f91839421}
       State: [1] Stable
       Last error: No error

    Writer name: 'IIS Config Writer'
       Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
       Writer Instance Id: {f981d7f3-dcdf-4880-96f5-abe4b7d3c878}
       State: [1] Stable
       Last error: No error

    Writer name: 'Cluster Database'
       Writer Id: {41e12264-35d8-479b-8e5c-9b23d1dad37e}
       Writer Instance Id: {1d0889ad-063a-46a0-b76c-e14c99a7235a}
       State: [1] Stable
       Last error: No error

    Writer name: 'COM+ REGDB Writer'
       Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
       Writer Instance Id: {a3a613c7-e455-4d30-a1a7-e15b9e9bdf37}
       State: [1] Stable
       Last error: No error

    Writer name: 'WMI Writer'
       Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
       Writer Instance Id: {6c6fdf45-1049-4550-8714-57b08311970b}
       State: [1] Stable
       Last error: No error


    C:\Users\administrator.BHARATSERUMS>

     

     

     

     

     


    Regards, Kiran B.
    Saturday, September 17, 2011 12:18 PM

Answers

All replies

  • I am having this problem as well.
    Thursday, September 22, 2011 4:29 PM
  • Can you check to see if the volume holding the Exchange log files has adequate space for the amount of expected change data while the consistency check is taking place + at least 300MB for the volume snapshot information.

    Has the volume holding log files been moved to another volume at any point? (I've seen this error previously when the log volume was modified due to low disk space) - has any other Mailbox database works been completed recently?

    Can you also modify the protection group and remove the protection of the data source from the list of mailboxes being protected but be sure to retain protected data and update the group (mailbox protection will be moved to inactive protection). Then modify the protection group again and add back in the problematic mailbox database - you will not be asked to reallocate replica and recovery point volumes as they will already exist and a consistency check will then start.

    Tuesday, October 4, 2011 11:30 PM
  • Archiving thread for house cleaning purposes please repost if issue is still occurring.

    Regards, A.Nadar, This posting is provided "AS IS" with no warranties, and confers no rights.

    Thursday, November 8, 2012 6:07 AM
    Moderator